Energy Transfer Partners, L.P.
Specialist - IT Terminal Automation
Energy Transfer Partners, L.P., Granite Heights, Wisconsin, United States
Position Summary
Position will be responsible for implementing projects and providing daily support of terminal management systems for automated loading and off-loading terminals. Primary duty will be configuration and support of terminal automation software and related equipment, including terminal management system configuration and troubleshooting, software installation, and general technical system support. Will provide support of critical production systems, 7x24, to ensure continuous system availability. Activities include direct end user contact with terminal operations, corporate personnel, and vendors.
Major Accountabilities
Configure, implement and maintain terminal automation systems including related applications, hardware, interfaces, and communications.
Collect, interpret and document requirements to develop new or modify existing solutions.
Develop and implement automation system changes and enhancements.
Provide support of critical production automation systems, 7 days-a-week, 24 hours a day, to ensure continuous availability.
Perform research and maintenance activity, including vendor coordination to ensure that expected service levels and objectives are met.
Maintain broad understanding of information technology and business processes in order to assess impact and prioritize activities.
Responsible for solving difficult to complex technical issues.
Expected to continually expand scope of knowledge.
Expected to work effectively with other I/S disciplines and operations team members, and bridge gaps as necessary.
Travel – Must be willing and able to travel as required by the demands of the position, up to 20% of the time, but may be higher during critical project assignments.
Work assignments at remote sites will require outside work in all types of weather conditions.
Must be willing to work overtime when needed, including occasional weekend work.
Education Requirement Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field preferred; extensive work experience with terminal automation systems may be considered in lieu of degree.
Experience Requirement 2-5+ years of relevant technical experience, including terminal automation systems configuration and support.
Effective analytical and complex problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently, managing time and schedule to meet appropriate deadlines.
Strong interpersonal skills for communication with a diversified user community and outside vendors.
Ability to identify an issue, analyze and research problems, and formulate a solution.
Ability to identify, isolate, and repair equipment and software affecting service for all supported locations.
Available for 24 x 7 support as needed.
Ability to take direction from supervisor and work in a team environment.
Preferred Qualifications
Terminal systems pre-set and metering technologies
Ability to read and understand P&ID drawings
Field instrumentation and electrical systems
Basic knowledge of petroleum operations and industry terminology
Working knowledge of networks and Microsoft Windows
Relational Databases, such as SQL or Oracle and PL/SQL
Linux, Unix, or QNX
** CANDIDATES WITH GREATER QUALIFICATIONS MAY BE CONSIDERED FOR A HIGHER LEVEL POSITION **
Equal Opportunity Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
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Major Accountabilities
Configure, implement and maintain terminal automation systems including related applications, hardware, interfaces, and communications.
Collect, interpret and document requirements to develop new or modify existing solutions.
Develop and implement automation system changes and enhancements.
Provide support of critical production automation systems, 7 days-a-week, 24 hours a day, to ensure continuous availability.
Perform research and maintenance activity, including vendor coordination to ensure that expected service levels and objectives are met.
Maintain broad understanding of information technology and business processes in order to assess impact and prioritize activities.
Responsible for solving difficult to complex technical issues.
Expected to continually expand scope of knowledge.
Expected to work effectively with other I/S disciplines and operations team members, and bridge gaps as necessary.
Travel – Must be willing and able to travel as required by the demands of the position, up to 20% of the time, but may be higher during critical project assignments.
Work assignments at remote sites will require outside work in all types of weather conditions.
Must be willing to work overtime when needed, including occasional weekend work.
Education Requirement Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field preferred; extensive work experience with terminal automation systems may be considered in lieu of degree.
Experience Requirement 2-5+ years of relevant technical experience, including terminal automation systems configuration and support.
Effective analytical and complex problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently, managing time and schedule to meet appropriate deadlines.
Strong interpersonal skills for communication with a diversified user community and outside vendors.
Ability to identify an issue, analyze and research problems, and formulate a solution.
Ability to identify, isolate, and repair equipment and software affecting service for all supported locations.
Available for 24 x 7 support as needed.
Ability to take direction from supervisor and work in a team environment.
Preferred Qualifications
Terminal systems pre-set and metering technologies
Ability to read and understand P&ID drawings
Field instrumentation and electrical systems
Basic knowledge of petroleum operations and industry terminology
Working knowledge of networks and Microsoft Windows
Relational Databases, such as SQL or Oracle and PL/SQL
Linux, Unix, or QNX
** CANDIDATES WITH GREATER QUALIFICATIONS MAY BE CONSIDERED FOR A HIGHER LEVEL POSITION **
Equal Opportunity Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
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