Manager-NTID Interpreting Team for COLA Job at Rochester Institute of Technology

Job Summary

The Department of Access Services (DAS) at Rochester Institute of Technology/National Technical Institute for the Deaf (RIT/NTID) seeks a leader to join the largest staff of interpreters in postsecondary education. DAS operates in a dynamic, language‑rich environment of 1,200 deaf students and offers a professional development program with over 400 hours of training annually. The role administers interpreting services and special services to students with secondary disabilities across RIT and NTID, ensuring compliance with the Americans with Disabilities Act (ADA).

Job Responsibilities

• Manage the provision of interpreting services to academic and non‑academic areas within colleges and student organizations at RIT.
• Supervise professional staff interpreters (30), coordinators (2), apprentices, student interpreters and a shared staff assistant, as well as interact with temporary hires, student employees and contract employees. Provide leadership, guidance, discipline, support and encouragement for all employees.
• Additional supervisory responsibilities include hire, observe and coach new interpreters, conduct performance appraisals on an annual basis, recommend staff promotions and merit increases, initiate disciplinary actions including terminations, establish annual plans of work for staff, including professional development/training plans.
• Administer the provision of interpreting services for consumers with secondary disabilities using established practices and ensuring compliance with the Americans with Disability Act (ADA).
• Forecast, assess, oversee requests for services, consult/negotiate designated sections and services needed within the areas of responsibilities, in cooperation with NTID support and RIT faculty, as well as with consumers requesting services. Maintain an on‑going presence, communication and partnership with all as required.
• Utilize Access Services Database System (ASDS) to monitor services, communicate with consumers regarding status of their requests for services, establish schedules and shifts for employees, manage on‑call system, assure coverage for employees out of work and generate reports for operations such as cross‑check data with RIT Kronos payroll system. Verify and sign off timecards in Kronos.
• Together in consultation with other managers make recommendations to DAS Assistant Dean/Director to improve access service procedures, practices and protocols.
• Oversee Coordinators who assist on a daily basis with assigning for services, building and monitoring schedules with appropriate workloads, and troubleshooting issues, concerns or problems with service delivery and/or consumers.
• Administer and monitor department budget, inclusive of apprentices, temporary hires, student interpreters, staff payroll and time reporting, professional development travel funds, hospitality, instructional and office supplies.
• Assist the DAS Assistant Dean/Director with a total budget of approximately 16 million dollars, which constitutes the provision of approximately 150,000 hours of interpreting.
• Provide consultation, guidance and referral regarding Health & Safety matters, Cumulative Trauma Disorders, Workers' Compensation system, other benefits available to employees and institute service needs such as Human Resources & Payroll.

Required Qualifications

• Bachelor's degree and 2 years' experience in a supervisory role.
• Must currently be Level 3 (Interpreter) or beyond.
• Knowledge of and experience in using current assessment methods for interpreters.
• Demonstrated understanding of:
  • Role and function of interpreting
  • Registry of Interpreters for the Deaf code of ethics
  • Various Communication Theories in the Workplace
  • ASL and other modes of communication
  • Deafness and Deaf Culture

Preferred Qualifications

• MS Degree

Employment Details

• Employment Category: Fulltime
• Wage Band: $68,800 - $115,200

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov.