Andretti Indoor Karting & Games is hiring: Receptionist in San Antonio

Join to apply for the Receptionist role at Andretti Indoor Karting & Games.

Andretti Indoor Karting & Games is seeking a Receptionist to join the team. Experience with family entertainment centers is great, but not necessary. Apply now.

Position Summary

An Andretti Receptionist is a part-time role responsible for anticipating guest needs, exceeding guest service expectations while providing a fun and exciting atmosphere. All positions assist guests in various areas, following Andretti Indoor Karting and Games standards of quality guest satisfaction.

Key Responsibilities

• Welcome visitors by greeting them in person, via email or telephone.
• Answer the telephone within the 2-ring guideline and follow up on any calls missed.
• Check, respond and disperse any voicemails or messages received to the appropriate persons.
• Communicate and screen calls for department manager and other Andretti management personnel.
• Maintain office security by following safety procedures and controlling access to reception desk.
• Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing.
• Receive and sort daily mail and deliveries.
• Create and run documents using any Microsoft Office Suite Application.
• Anticipate and respond to guests in a friendly and positive manner with a sense of urgency.
• Assist with guest recovery and notify manager to ensure positive guest experiences.
• Maintain a clean and safe work area in compliance with Andretti policies and procedures.
• Perform opening, running and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Physical Requirements

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs on a regular and continuing basis.
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.