Andretti Indoor Karting & Games is hiring: Receptionist in Glendale

Andretti Indoor Karting & Games is seeking a Receptionist to join the team! Experience with family entertainment centers is great, but not necessary. We are a team that constantly strives for perfection in the Family Entertainment Center experience, delivering exhilarating, cutting edge karting and immersive virtual reality simulators, arcade fun, event spaces, and restaurants in spotlessly clean venues staffed with warm & knowledgeable team members.

We are committed to creating a work environment that supports your career growth and challenges you to achieve your best. If you want to be part of a winning team in a professional and high‑energy environment, apply now!

Andretti offers top‑tiered pay, incredible benefits such as a 401(k) with company match, and opportunities to grow and showcase your talent.

Position Summary

An Andretti Receptionist is a part‑time role responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions assist guests in various areas and uphold Andretti Indoor Karting & Games’ high standards of quality and guest satisfaction.

Key Responsibilities

• Welcome visitors by greeting them in person, via email, or on the telephone.
• Answer the telephone within the 2‑ring guideline and follow up on missed calls.
• Check, respond to, and forward voicemails or messages to the appropriate persons.
• Communicate and screen calls for the department manager and other Andretti management personnel.
• Maintain office security by following safety procedures and controlling access to the reception desk.
• Perform clerical receptionist duties such as filing, faxing, photocopying, and transcribing.
• Receive and sort daily mail and deliveries.
• Create and run documents using Microsoft Office Suite applications.
• Anticipate and respond to guests in a friendly and positive manner with a sense of urgency.
• Assist with guest recovery and notify the manager to ensure positive guest experiences.
• Maintain a working knowledge of Andretti brand, products, and policies and procedures.
• Communicate clearly and professionally while interacting enthusiastically with guests and co‑workers.
• Work as a team player to meet guests’ needs and actively contribute to other departments.
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Attend all required department and company meetings and training sessions.
• Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures.
• Be aware of and knowledgeable about facility emergency procedures.
• Perform opening, running, and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills & Requirements

• High School Diploma or equivalent.
• Desire and ability to be pleasant, upbeat, and sociable throughout the workday.
• Ability to work a varied schedule including days, nights, holidays, and weekends.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time.
• Lift up to 15 lbs. on a regular and continuing basis.
• Perform tasks requiring organization, bending, reaching, turning, lifting, climbing, and occasional stocking up to 50 lbs.
• Communicate quickly and accurately.
• Work environment may include bright, dim, or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Understand, follow, and maintain safety standards at all times.

Employment Details

• Seniority level: Entry level
• Employment type: Part‑time
• Job function: Administrative
• Industries: Administrative and Support Services