South Georgia Medical Center is hiring: HOSPITALITY SERVICES ASSOCIATE, HOSPITAL

WHAT IT'S LIKE AT SGMC HEALTH

No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Description

Purpose No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.
Excellence We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.
Team Spirit We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.
Award Winning Performance We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

Benefits

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION

Main Campus

DEPARTMENT

HOSPITALITY SERVICES

SCHEDULE

Full Time, 8 HR Day Shift

Position Summary

This position performs duties at the main Hospitality Center, including answering phones, providing guest assistance, maintaining clean and welcoming lobby spaces, and offering wayfinding and patient information services to patients and visitors as well as ensuring wheelchairs are available.

Knowledge, Skills & Abilities

Must have 3-5 years’ experience in a customer service environment or closely related field. Strong customer service skills to assist guests, answer inquiries, and resolve issues promptly and professionally. Knowledge of maintaining a clean, organized, and welcoming lobby environment. Ability to handle multiple responsibilities efficiently, adapting to various tasks as needed. Strong communication skills for interacting with patients, visitors, and hospital staff, providing clear and accurate information. High energy level, pleasant and excellent customer service skills required. A positive attitude and ability to build positive relationships with volunteers, staff, patients and visitors are essential. Must be able to walk to various locations within the hospital to locate wheelchairs belonging to the Hospitality department and assist guests with wayfinding.

WORKING CONDITIONS - ADA INFORMATION

Physical demands include, but are not limited to extended periods of standing and walking, both inside and outside the hospital, occasional deliveries throughout the facility and occasional lifting of materials. Working conditions may not provide outside light, and temperature is kept at a medium level. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments). Primary indoor office setting with comfortable conditions. Occasional hours in the evening and weekends for special projects and promotions.

https://www.youtube.com/watch?v=_DeqKw8xk54

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Hospitals and Health Care

Referrals increase your chances of interviewing at SGMC Health by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.