Customer Service Representative Job at Fred F. Collis & Sons in Village of Yorkv
Fred F. Collis & Sons, Village of Yorkville, NY, United States
Operations Manager / No-Code Developer / Business Automation
Company Description
Fred F. Collis & Sons has been a trusted name in home comfort since 1936. Our expert team specializes in heating, cooling, insulation, residential energy audits, indoor air quality solutions, and oil delivery. With decades of experience, we are dedicated to providing exceptional services to improve the comfort and efficiency of your home.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Yorkville, NY. The Customer Service Representative will handle day-to-day tasks such as responding to customer inquiries, providing excellent customer support, ensuring customer satisfaction, and managing customer experience. This position requires effective communication and problem-solving skills to assist customers with their needs and to provide a positive experience.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Customer Experience and Customer Service Representative skills
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Strong problem-solving abilities and attention to detail
- Experience in the HVAC or home comfort industry is a plus
- High school diploma or equivalent; additional certifications or training in customer service is preferred
Seniority level
Entry level
Employment type
Full-time
Industries
Oil and Gas
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