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Blue Cross Blue Shield of Massachusetts

Sr. Administrative Assistant to the Chief Marketing Officer

Blue Cross Blue Shield of Massachusetts, Boston, Massachusetts, us, 02298

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Sr. Administrative Assistant to the Chief Marketing Officer Join to apply for the

Sr. Administrative Assistant to the Chief Marketing Officer

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Blue Cross Blue Shield of Massachusetts .

Ready to help us transform healthcare? Bring your true colors to blue.

Position Summary The Sr. Administrative Assistant to the Chief Marketing Officer (CMO) role combines traditional executive assistant duties with modern project coordination, communication management and digital tool proficiency to keep the marketing organization running smoothly. This role is open to candidates local to our Boston, MA office and does have some in‑office expectations.

Key Responsibilities

Calendar and Time Management: Manage the CMO and Marketing leaders’ calendars, scheduling appointments, meetings, and travel arrangements, prioritizing tasks, and ensuring efficient time allocation. Oversee Daily Prioritization: Proactively adjust plans as business needs shift to ensure focus on the most impactful and timely activities.

Communication and Liaison: Act as a point of contact between the CMO and internal/external stakeholders. Develop collaborative relationships with executive administrators in the C‑suite to ensure smooth interactions and successful logistics (space, preferences, timing, etc.).

Help Support Corporation and Divisional Goals: Support marketing leaders in executing Marketing’s annual goals and priorities by being intuitive, resourceful, thoughtful, diplomatic, and action‑oriented.

Meeting Coordination: Prepare for meetings, including creating agendas, taking notes, summarizing meetings, and distributing minutes. Coordinate catering with internal and external partners and vendors. Be on‑site to oversee all details and ensure flawless execution. Work with the A/V group for large meetings, providing a successful and equitable meeting experience for hybrid marketing meetings.

Event Coordination: Assist with planning and executing internal marketing events. Coordinate closely with the Events & Experience team on coordinating Marketing All‑Hands meetings.

Expense Management: Process expense reports and manage budgets related to the CMO’s activities.

Travel Arrangements: Book travel for the CMO and other team members as needed.

Special Projects: Take on additional tasks and special projects as needed by the CMO and marketing leaders, including light research, submission for internal rewards, assisting with organizing community events, and more.

Training and Onboarding Coordination and Support: Assist new team members with the new‑hire and onboarding process. Support the Operations team with learning and development training for the Marketing department.

Presentation/Document Support: Provide light edits and updates to presentations and spreadsheets for the CMO and direct reports, maintaining organized, easily accessible files and materials to ensure efficient retrieval.

Internal/Team Communications: Provide draft communications (emails, memos) on behalf of the CMO. Provide ongoing updates to the Marketing Division related to company or departmental activities, deadlines, news, and updates.

Skills/Requirements

Exceptional Organizational and Time Management Skills: Manage multiple priorities, meet deadlines, and maintain a high level of organization. Anticipate future requirements and plan ahead.

Strong Communication Skills: Excellent written and verbal communication skills, including the ability to communicate effectively with diverse audiences.

Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software; skilled at creating impactful PowerPoint presentations, collaborating seamlessly across Teams and Zoom, and exploring AI and automation tools to streamline recurring tasks.

Discretion and Confidentiality: Handle sensitive information with discretion and maintain confidentiality.

Problem‑Solving Skills: Identify and solve problems proactively and creatively. Take pride in finding the best ways to streamline work and improve performance (project planning, developing systems that work better, etc.).

Relationship Building: Build and maintain strong relationships with internal and external stakeholders.

Professional Presence: Demonstrate exceptional professionalism during all interactions with internal leaders, external partners, stakeholders, and more. Represent the CMO as consistently polished, confident, and respectful.

Proactive & Anticipatory: Anticipate needs, spot potential issues before they arise, and keep priorities on track with timely reminders and follow‑ups for the CMO.

Growth Mindset: Embrace learning and growth, exploring new tools and technology—including AI—to enhance efficiency, and eagerly take on new challenges and responsibilities.

Experience And Education

Minimum of 5–7 years of executive‑level administrative and business experience.

BS/BA or equivalent experience preferred.

Minimum Education Requirements High school degree or equivalent required unless otherwise noted above.

Location Boston, MA (also Hingham).

Time Type Full time.

Hourly Range $36.23 – $44.28

Benefits This job is also eligible for variable pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees.

WHY Blue Cross Blue Shield of MA? We understand that the confidence gap and imposter syndrome can prevent amazing candidates from coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

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