Rosie's Place
Stabilization Advocate
Location: Boston, MA
Hours: Monday – Friday, 8:00 AM – 4:00 PM
Responsibilities
Meet and maintain a caseload of guests in their homes by providing services and accompanying them to court, medical, and housing appointments.
Negotiate and mediate with landlords, management companies, housing authorities, and lawyers on behalf of guests.
Assist guests with tenant/lease disputes, back‑rent and utility arrearages, rental calculations, yearly housing and government assistance recertifications, and reporting family/income changes or other issues.
Take initiative to lead a meeting when the guest cannot.
Access needs of services such as resources and referrals, transportation, food pantries, DTA and other governmental offices, and community resources.
Provide information and referrals on‑site, by both Rosie’s Place programs and other allied partners.
Support guests by engaging in a variety of ways to cultivate relationships and build trust.
Maintain up‑to‑date community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services.
Have the ability and experience working with guests who have a history of substance abuse and domestic violence.
Maintain detailed and accurate guest records on file or in an electronic database.
Ensure confidentiality when handling all aspects of guests’ information.
Participate in weekly supervision, monthly program and staff meetings.
Report directly to the Program Manager and perform any additional duties as assigned.
Perform all work in accordance with the philosophy and practices of Rosie’s Place.
Requirements We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.
Qualifications
Bilingual, with strong preference for Spanish.
Minimum of two years of experience in case management or advocacy.
Ability to lift at least 20–30 pounds.
Must have a valid Massachusetts Driver’s License, a safe driving record, and a vehicle.
Ability to work within a diverse community.
Understanding of and commitment to addressing issues affecting low‑income guests.
Experience and knowledge of mental health, domestic violence, and ability to work in intense emotionally charged situations.
Ability to maintain a calm demeanor when working with guests with untreated emotional/physical health needs and active substance use or abuse.
Strong knowledge of community resources within Boston.
Proven ability to work independently, creatively, flexibly, and prioritize within a high-demand environment.
Strong communication, listening, and organizational skills.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Strong written and verbal communication and solid math skills.
Work Expectations The Advocate is expected to work onsite at Rosie’s Place during their work week and engage regularly with staff, guests, and volunteers. While the position is eligible for a hybrid work schedule, flexibility with days on site is required to fulfill work obligations and to attend organization meetings, trainings and events.
All employees must follow current COVID‑19 safety protocols and must be up to date with their COVID vaccinations. Requests for medical or religious exemptions from the COVID vaccination are considered.
Compensation & Benefits Starting salary range: $55,000–$65,000, commensurate with experience.
Rosie’s Place offers a robust benefits package, including medical, dental, and vision insurance; a 403(b) retirement plan; pension contributions; paid vacation; and more.
How to Apply Please submit your resume and cover letter through Rosie’s Place’s online portal to apply.
Commitment to Equity, Diversity and Inclusion At Rosie’s Place, we believe diversity, equity, and inclusion are core components of justice. We commit to acting daily to dismantle injustice and ensure that opportunities and equitable outcomes are available to all members of our community regardless of individual characteristics including race, color, religion, national origin, gender, gender identity, age, sexual orientation, or perceived ability.
Equal Opportunity Employer We value diversity in our workplace and strongly encourage applications from individuals of all identities and backgrounds. Rosie’s Place is an equal‑opportunity employer, and qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, age, sexual orientation, disability status, or any other characteristic protected by law.
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Hours: Monday – Friday, 8:00 AM – 4:00 PM
Responsibilities
Meet and maintain a caseload of guests in their homes by providing services and accompanying them to court, medical, and housing appointments.
Negotiate and mediate with landlords, management companies, housing authorities, and lawyers on behalf of guests.
Assist guests with tenant/lease disputes, back‑rent and utility arrearages, rental calculations, yearly housing and government assistance recertifications, and reporting family/income changes or other issues.
Take initiative to lead a meeting when the guest cannot.
Access needs of services such as resources and referrals, transportation, food pantries, DTA and other governmental offices, and community resources.
Provide information and referrals on‑site, by both Rosie’s Place programs and other allied partners.
Support guests by engaging in a variety of ways to cultivate relationships and build trust.
Maintain up‑to‑date community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services.
Have the ability and experience working with guests who have a history of substance abuse and domestic violence.
Maintain detailed and accurate guest records on file or in an electronic database.
Ensure confidentiality when handling all aspects of guests’ information.
Participate in weekly supervision, monthly program and staff meetings.
Report directly to the Program Manager and perform any additional duties as assigned.
Perform all work in accordance with the philosophy and practices of Rosie’s Place.
Requirements We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.
Qualifications
Bilingual, with strong preference for Spanish.
Minimum of two years of experience in case management or advocacy.
Ability to lift at least 20–30 pounds.
Must have a valid Massachusetts Driver’s License, a safe driving record, and a vehicle.
Ability to work within a diverse community.
Understanding of and commitment to addressing issues affecting low‑income guests.
Experience and knowledge of mental health, domestic violence, and ability to work in intense emotionally charged situations.
Ability to maintain a calm demeanor when working with guests with untreated emotional/physical health needs and active substance use or abuse.
Strong knowledge of community resources within Boston.
Proven ability to work independently, creatively, flexibly, and prioritize within a high-demand environment.
Strong communication, listening, and organizational skills.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Strong written and verbal communication and solid math skills.
Work Expectations The Advocate is expected to work onsite at Rosie’s Place during their work week and engage regularly with staff, guests, and volunteers. While the position is eligible for a hybrid work schedule, flexibility with days on site is required to fulfill work obligations and to attend organization meetings, trainings and events.
All employees must follow current COVID‑19 safety protocols and must be up to date with their COVID vaccinations. Requests for medical or religious exemptions from the COVID vaccination are considered.
Compensation & Benefits Starting salary range: $55,000–$65,000, commensurate with experience.
Rosie’s Place offers a robust benefits package, including medical, dental, and vision insurance; a 403(b) retirement plan; pension contributions; paid vacation; and more.
How to Apply Please submit your resume and cover letter through Rosie’s Place’s online portal to apply.
Commitment to Equity, Diversity and Inclusion At Rosie’s Place, we believe diversity, equity, and inclusion are core components of justice. We commit to acting daily to dismantle injustice and ensure that opportunities and equitable outcomes are available to all members of our community regardless of individual characteristics including race, color, religion, national origin, gender, gender identity, age, sexual orientation, or perceived ability.
Equal Opportunity Employer We value diversity in our workplace and strongly encourage applications from individuals of all identities and backgrounds. Rosie’s Place is an equal‑opportunity employer, and qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, age, sexual orientation, disability status, or any other characteristic protected by law.
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