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ShopMy

Director, Client Strategy- Enterprise

ShopMy, New York, New York, us, 10261

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ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high‑impact creator programs. Today’s most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborating directly with brands, and building digital storefronts with millions of products.

We’ve just closed an incredible $77 m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you’re passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you!

About The Role The Enterprise Director drives strategic growth and revenue expansion within 8‑12 high‑value Fortune 500 accounts, serving as a trusted advisor to senior decision‑makers while executing aggressive upselling initiatives. The focus is on expanding clients’ investment in our Opportunities product.

Your Impact To The Role Strategic Account Management

Own and manage relationships with 8‑12 enterprise accounts with our largest contract values

Serve as the primary strategic advisor and trusted partner to senior decision‑makers

Conduct regular business reviews and strategic planning sessions with key stakeholders

Map complex organizational structures and identify key influencers across multiple departments and business units

Revenue Growth & Expansion

Achieve aggressive annual upsell targets with particular focus on increasing QoQ investment in the Opportunities product

Create compelling business cases that demonstrate clear ROI and strategic value for expansion initiatives

Cross‑Functional Leadership

Partner closely with Sales, Product, Client Strategy, and Technical teams to ensure seamless client experience

Advocate for client needs internally while driving product roadmap discussions and feature prioritization

You Are Energized By

Developing and executing comprehensive account strategies that align with clients’ business objectives and drive mutual growth

Negotiating complex contract renewals and expansions

Maintaining a deep understanding of clients’ industries, competitive landscapes, and strategic initiatives

Providing market insights and competitive intelligence to inform product development and go‑to‑market strategies

Contributing to thought leadership content and case study development

What We Are Looking For

7+ years of enterprise account management or client success experience with Fortune 500 companies

Proven track record of consistently achieving annual upsell targets in prior role(s)

Excellent written and verbal communication skills

Experience managing complex, multi‑stakeholder relationships in enterprise environments

Exceptional relationship‑building and executive presence capabilities

Strong analytical and strategic thinking skills with ability to translate complex business needs into actionable solutions

Outstanding negotiation and presentation skills, comfortable presenting to senior executives

Strong understanding of enterprise renewal cycles, procurement processes, and contract negotiations

Bonus Points

Background in B2B technology, SaaS, performance marketing or professional services preferred

Proficiency with CRM systems (Salesforce preferred)

Entrepreneurial mindset with ability to think and act like a business owner

Resilient and adaptable, able to thrive in fast‑paced, high‑pressure environments

Collaborative leader who can influence without authority across all organizational levels

Strong business acumen with understanding of financial metrics and business operations

ShopMy Pay Transparency In compliance with New York Pay Transparency Law, the salary range for this position is as shown:

$150,000 – $180,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate’s experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Our Teammates Are Provided Benefits Such As

Medical & Dental Coverage at 70%

Equity in ShopMy

Flexible PTO

14 weeks of parental leave

Reimbursements up to $200/month to spend on teammate outings

401k program (3% automated contribution from ShopMy!)

Wellhub Membership

Company retreats

Opportunity to monetize your influence—employees build out a ShopMy page!

Birthday PTO

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