National Black MBA Association
Senior Banker - Tremont Street Financial Center
National Black MBA Association, Boston, Massachusetts, us, 02298
Job Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and flexibility for role‑specific considerations.
Join us to build a successful career with opportunities to learn, grow, and make an impact.
Responsibilities
Partner with teams to provide financial center clients with consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities.
Assist, educate, and train clients on conducting simple transactions through self‑service technologies.
Leverage available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy.
Adhere to established processes, laws, and guidelines in performing day‑to‑day activities such as opening accounts, account maintenance, and Digital Assisted Shopping.
Manage client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements.
Required Qualifications
Minimum of one year demonstrated sales experience in a relationship‑oriented and client‑centric environment, or previous experience as a Relationship Manager, Advisor Development Program RM, Credit Solutions Advisor, or Relationship Manager Business Owner Specialist at Bank of America for at least six months.
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
Confident in identifying solutions for helping new and existing clients based on their needs.
Strong written and verbal communication skills.
Comfortable engaging all clients in person and by phone.
Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances.
Applies strong critical thinking and problem‑solving skills to meet clients’ needs.
Demonstrates effective time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously.
Commissioned notary or able to obtain a notary commission in the state of employment within a few months of the start date.
Flexible to work weekends and/or extended hours as needed.
Desired Qualifications
Associate’s Degree or Bachelor’s Degree in business, finance, or a related field.
Experience working in a financial center where goals were met or exceeded.
Retail and/or sales experience in a salary plus incentive environment.
Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded.
Experience with financial information, spreadsheets, and financial skills.
Knowledge of banking products and services.
Strong computer skills including Microsoft applications and previous experience utilizing laptop technology.
Skills
Active Listening
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent.
Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift 1st shift (United States of America)
Hours Per Week 40
Pay and Benefits
Hourly pay: $25.00 - $31.37 (based on experience, education, and skill set).
Formulaic incentive plan eligible.
Benefits eligible: industry‑leading benefits, paid time off, resources, and support to employees.
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Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and flexibility for role‑specific considerations.
Join us to build a successful career with opportunities to learn, grow, and make an impact.
Responsibilities
Partner with teams to provide financial center clients with consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities.
Assist, educate, and train clients on conducting simple transactions through self‑service technologies.
Leverage available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy.
Adhere to established processes, laws, and guidelines in performing day‑to‑day activities such as opening accounts, account maintenance, and Digital Assisted Shopping.
Manage client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements.
Required Qualifications
Minimum of one year demonstrated sales experience in a relationship‑oriented and client‑centric environment, or previous experience as a Relationship Manager, Advisor Development Program RM, Credit Solutions Advisor, or Relationship Manager Business Owner Specialist at Bank of America for at least six months.
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.
Confident in identifying solutions for helping new and existing clients based on their needs.
Strong written and verbal communication skills.
Comfortable engaging all clients in person and by phone.
Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances.
Applies strong critical thinking and problem‑solving skills to meet clients’ needs.
Demonstrates effective time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously.
Commissioned notary or able to obtain a notary commission in the state of employment within a few months of the start date.
Flexible to work weekends and/or extended hours as needed.
Desired Qualifications
Associate’s Degree or Bachelor’s Degree in business, finance, or a related field.
Experience working in a financial center where goals were met or exceeded.
Retail and/or sales experience in a salary plus incentive environment.
Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded.
Experience with financial information, spreadsheets, and financial skills.
Knowledge of banking products and services.
Strong computer skills including Microsoft applications and previous experience utilizing laptop technology.
Skills
Active Listening
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent.
Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift 1st shift (United States of America)
Hours Per Week 40
Pay and Benefits
Hourly pay: $25.00 - $31.37 (based on experience, education, and skill set).
Formulaic incentive plan eligible.
Benefits eligible: industry‑leading benefits, paid time off, resources, and support to employees.
#J-18808-Ljbffr