MidFirst Bank
Banking Center Manager - Edmond (33rd & Broadway)
MidFirst Bank, Edmond, Oklahoma, United States, 73034
Banking Center Manager - Edmond (33rd & Broadway)
Join MidFirst Bank as a Banking Center Manager in Edmond. This role oversees the daily operations of a banking center, leading a team of sales and service professionals to exceed sales goals and deliver valued customer service.
Responsibilities
Build and maintain relationships with customers to identify financial products and services.
Generate sales leads and referrals through community outreach and on‑site visits with local businesses.
Coach, counsel, schedule, train, approve transactions, coordinate job duties, review time cards, and conduct performance evaluations.
Assist customers with concerns or questions regarding accounts.
Represent the bank in a positive, courteous, friendly, and professional manner.
Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations, and compliance guidelines.
Ensure audit/compliance procedures and Personal Banking policies are followed while maintaining the highest level of customer service.
Ensure new hire and regulatory compliance training is completed timely.
Ensure security measures are adhered to regarding opening and closing procedures.
Required Skills
Minimum of three years recent retail banking experience leading, managing, motivating, and developing a team in a goal‑ or commission‑based environment.
Supervisory abilities including leadership skills, sound decision making, ability to motivate others, and addressing conflict positively.
Proven ability to participate effectively in a sales program and meet or exceed expectations for sales and referral activities.
Must have a current Notary or be willing to become one (pursue application, bond and notary seal at the bank’s expense).
Availability to work weekends and/or extended hours as required to support the banking center.
Excellent client service skills, interpersonal and communication skills.
Excellent organizational skills.
Proficiency in Microsoft applications (Word, Outlook, Excel).
Preferred Skills
Extensive knowledge and familiarity of banking products and services.
Bilingual (fluent verbal and written English/Spanish).
Physical Requirements This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance, Sales, and Management
Industries Banking, Financial Services, and Retail
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Responsibilities
Build and maintain relationships with customers to identify financial products and services.
Generate sales leads and referrals through community outreach and on‑site visits with local businesses.
Coach, counsel, schedule, train, approve transactions, coordinate job duties, review time cards, and conduct performance evaluations.
Assist customers with concerns or questions regarding accounts.
Represent the bank in a positive, courteous, friendly, and professional manner.
Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations, and compliance guidelines.
Ensure audit/compliance procedures and Personal Banking policies are followed while maintaining the highest level of customer service.
Ensure new hire and regulatory compliance training is completed timely.
Ensure security measures are adhered to regarding opening and closing procedures.
Required Skills
Minimum of three years recent retail banking experience leading, managing, motivating, and developing a team in a goal‑ or commission‑based environment.
Supervisory abilities including leadership skills, sound decision making, ability to motivate others, and addressing conflict positively.
Proven ability to participate effectively in a sales program and meet or exceed expectations for sales and referral activities.
Must have a current Notary or be willing to become one (pursue application, bond and notary seal at the bank’s expense).
Availability to work weekends and/or extended hours as required to support the banking center.
Excellent client service skills, interpersonal and communication skills.
Excellent organizational skills.
Proficiency in Microsoft applications (Word, Outlook, Excel).
Preferred Skills
Extensive knowledge and familiarity of banking products and services.
Bilingual (fluent verbal and written English/Spanish).
Physical Requirements This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance, Sales, and Management
Industries Banking, Financial Services, and Retail
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