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Carrington College

Dean of Student Affairs

Carrington College, San Jose, California, United States, 95199

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Summary

The Dean of Student Affairs is responsible for developing, implementing, and delivering a variety of services for students attending programs on campus. The role is under the direct supervision of the Campus Director/President. Collaboration is expected with Home Office leadership.

Compensation

The starting pay range for this position is $80,000 - $90,000 annually.

Essential Duties and Responsibilities

Create data-informed action plans to meet established campus and institutional retention, attrition, and grad rate targets, and regularly report outcomes to campus and institutional leadership Analyze student persistence data to identify at-risk populations and implement targeted intervention strategies with quantifiable metrics Monitor key performance indicators for student success, identify trends, and drive continuous improvement initiatives Manage academic advising functions critical to student success, including satisfactory academic progress, attendance, GPA monitoring, leaves of absence, and schedule management Provide student support through academic counseling, workshops, and technology training Support college re-entry and reinstatement efforts Oversee disability accommodation requests and serve as the Student Affairs point of contact Coordinate and facilitate New Student Orientation and other required student-focused events Lead student engagement functions including Student Council/Associated Student Body, award ceremonies, mentorship program, and student clubs Identify student professional/academic needs and coordinate all student affairs workshops Connect students with internal and external resources to drive retention, including childcare, transportation, and related services Collaborate with Student Services departments to provide student resources and career events Manage Federal Work Study students where applicable Serve as the liaison between students, faculty, staff, Registrar, and Student Services Departments Establish consistent communication protocols throughout the student lifecycle to support success Participate in enrollment services, education, and employment services activities as assigned Ensure timely response to requests and directives Perform other duties as assigned

Supervisory Responsibilities

Manages Federal Work Study employees. Is responsible for the overall direction, coordination, and evaluation of these colleagues. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Core Competencies

Integrity – Acts in a way that demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; leaves others with the clear impression that integrity is a core organization value.

Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Organization Support – Follows policies and procedures; completes projects and tasks correctly and on time; supports organizations goals and values.

Communication – Communicates effectively and appropriately; uses good judgment as to what to communicate to whom as well as the best way to get that accomplished; speaks in clear and credible manner, selecting the right tone for the situation and audience; listens to others and allows them to make their point.

Job Competencies Conceptual Thinking – Grasps concepts, patterns, and underlying issues; uses experience to help identify likely causes and solutions to problems that might otherwise seem to be unique events; helps others see patterns and concepts by using examples and analogies that relate well to their own experiences and current knowledge level.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Manage Multiple Priorities – Handles multiple assignments and priorities yet still fulfills all commitments; readily accepts new responsibilities and adapts well to changes in procedures; gives appropriate priorities to various work demands.

Handle Difficult Issues – Handles sensitive or difficult issues with grace and confidence; remains clear headed and focused and inspires others to do the same; remains objective in the face of strong emotions; can acknowledge strong emotions without being unduly influenced by their intensity.

Implementing Policies – Ensure that new policies are understood and taken seriously; communicates new policies and procedures to employees, supports them with adequate and timely resources; monitors actual practices in a manner that makes it clear that full compliance is expected; avoids behavior or communications that might send a mixed message about the importance of new procedures or suggests that full compliance in optional.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Must possess a minimum of a Bachelor’s Degree in Education, or related major; Master’s Degree preferred. Required degree(s) must be from institutions accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established and provided. Minimum of three years experience in an educational setting.

Language Skills

Ability to read and comprehend instructions, correspondence, and memos; ability to write correspondence; ability to effectively present information in one-on-one and group situations to students and employees.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Knowledge of Microsoft Office, Word, Excel, Access, and Outlook.

Other Qualifications

Must have thorough knowledge of the Carrington College policies and procedures related to students and the education process.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

The noise level in the work environment is usually moderate.

Background Screening

All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants' criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation. As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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