AT&T
Job Description
Principal Product Designer
role at
AT&T . This position requires office presence of a minimum of 5 days per week and is only located in the posted location(s). No relocation is offered.
At AT&T, we empower leaders to drive change in a fast‑evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
About our team You have the unique opportunity to be part of an innovative product team—discovering customer problems and applying solutions to new and existing products that will drive AT&T’s future growth. Reporting to the AVP of Product Design and Innovation for Mass Markets, you will join a team of product designers, UX researchers, and product managers. Our Product and Innovation Design team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. This new discipline and organization report to the CPO, offering a unique opportunity to shape the future of product design.
What You’ll Do Using a combination of skill, creativity, and leadership, you’ll guide your product team to ensure desirability and exceptional product usability and user interaction by designing, prototyping, and iterating on UI/UX, incorporating customer feedback, and collaborating closely with the development team throughout the product lifecycle.
This role is responsible for helping shape and communicate the product vision, roadmap, and progress from a user experience perspective to executive leadership and peers alongside product managers and researchers.
Key Roles and Responsibilities
Design with a product orientation: incorporate business and engineering concerns and constraints into the product’s design by collaborating closely with product managers and engineers daily.
Plan and conduct UX research and apply insights: execute generative and evaluative UX research studies with customers and translate insights into actionable product insights, recommendations, and designs from discovery through delivery.
Design a holistic product strategy and user experience: use storytelling, prototypes, and rapid experimentation to convey the product vision and features, ensuring desirability of the product strategy and usability at all touchpoints.
Rapid design and prototyping: test ideas quickly to determine if a solution is worth building, assessing product risks early in the process.
Facilitate early and continuous involvement in development: ship UI/UX designs to engineering for production and maintain involvement throughout the lifecycle, ensuring instrumentation, monitoring, and experimentation capabilities are in place.
Who You Are
Able to tell compelling stories about your team’s work to senior leaders up through the C‑suite with strong design rationale and facilitated buy‑in with your product and technology partners.
Great at wrangling complex problems and finding clarity and simplicity in ambiguous problem spaces.
Strategic about identifying and pursuing opportunities to organize and create holistic, compelling product design at scale.
Capable of understanding core business model and engineering terms, and conversant in other disciplines to advance design within the context of our business and engineering partners.
Passionate about advancing AT&T’s product and design practices across the company, and especially with non‑designers—educating and persuading others on the value of modern design within the product operating model inside and outside of AT&T.
We’d love you to apply if you:
Have 10+ years of product design experience.
Are an expert in the product design field with advanced knowledge and experience shaping company and product strategy and objectives.
Can independently plan, execute, and communicate design activities, milestones, and risks that design is focused on while coordinating those plans with product and technology leads.
Have led design teams to discover and launch new products at scale.
Experience in concept ideation, design strategy, and digital prototyping. Must be very comfortable with graphic design and interactive tools such as Figma, Adobe Creative Suite, and AI tools like ChatGPT, Loveable, and LLM‑driven tools.
Can work autonomously and independently, frequently engaging product and engineering to ensure product success.
Have a strong portfolio of product design work and a track record of shaping product strategy and significant business outcomes as a result.
Well‑versed in user‑centered methodologies and design thinking. You design for consumer needs first and foremost.
Location This position is in Dallas or Austin. There is no relocation assistance provided.
Salary & Benefits Our Principal Product Designer earns between $158,200 and $237,400. Individual starting salaries within this range may depend on geography, experience, expertise, and education/training.
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company‑designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require (may be unprotected)
Adoption Reimbursement
Disability Benefits (short‑term and long‑term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone
Weekly Hours 40
Time Type Regular
EEO Statement It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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role at
AT&T . This position requires office presence of a minimum of 5 days per week and is only located in the posted location(s). No relocation is offered.
At AT&T, we empower leaders to drive change in a fast‑evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
About our team You have the unique opportunity to be part of an innovative product team—discovering customer problems and applying solutions to new and existing products that will drive AT&T’s future growth. Reporting to the AVP of Product Design and Innovation for Mass Markets, you will join a team of product designers, UX researchers, and product managers. Our Product and Innovation Design team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. This new discipline and organization report to the CPO, offering a unique opportunity to shape the future of product design.
What You’ll Do Using a combination of skill, creativity, and leadership, you’ll guide your product team to ensure desirability and exceptional product usability and user interaction by designing, prototyping, and iterating on UI/UX, incorporating customer feedback, and collaborating closely with the development team throughout the product lifecycle.
This role is responsible for helping shape and communicate the product vision, roadmap, and progress from a user experience perspective to executive leadership and peers alongside product managers and researchers.
Key Roles and Responsibilities
Design with a product orientation: incorporate business and engineering concerns and constraints into the product’s design by collaborating closely with product managers and engineers daily.
Plan and conduct UX research and apply insights: execute generative and evaluative UX research studies with customers and translate insights into actionable product insights, recommendations, and designs from discovery through delivery.
Design a holistic product strategy and user experience: use storytelling, prototypes, and rapid experimentation to convey the product vision and features, ensuring desirability of the product strategy and usability at all touchpoints.
Rapid design and prototyping: test ideas quickly to determine if a solution is worth building, assessing product risks early in the process.
Facilitate early and continuous involvement in development: ship UI/UX designs to engineering for production and maintain involvement throughout the lifecycle, ensuring instrumentation, monitoring, and experimentation capabilities are in place.
Who You Are
Able to tell compelling stories about your team’s work to senior leaders up through the C‑suite with strong design rationale and facilitated buy‑in with your product and technology partners.
Great at wrangling complex problems and finding clarity and simplicity in ambiguous problem spaces.
Strategic about identifying and pursuing opportunities to organize and create holistic, compelling product design at scale.
Capable of understanding core business model and engineering terms, and conversant in other disciplines to advance design within the context of our business and engineering partners.
Passionate about advancing AT&T’s product and design practices across the company, and especially with non‑designers—educating and persuading others on the value of modern design within the product operating model inside and outside of AT&T.
We’d love you to apply if you:
Have 10+ years of product design experience.
Are an expert in the product design field with advanced knowledge and experience shaping company and product strategy and objectives.
Can independently plan, execute, and communicate design activities, milestones, and risks that design is focused on while coordinating those plans with product and technology leads.
Have led design teams to discover and launch new products at scale.
Experience in concept ideation, design strategy, and digital prototyping. Must be very comfortable with graphic design and interactive tools such as Figma, Adobe Creative Suite, and AI tools like ChatGPT, Loveable, and LLM‑driven tools.
Can work autonomously and independently, frequently engaging product and engineering to ensure product success.
Have a strong portfolio of product design work and a track record of shaping product strategy and significant business outcomes as a result.
Well‑versed in user‑centered methodologies and design thinking. You design for consumer needs first and foremost.
Location This position is in Dallas or Austin. There is no relocation assistance provided.
Salary & Benefits Our Principal Product Designer earns between $158,200 and $237,400. Individual starting salaries within this range may depend on geography, experience, expertise, and education/training.
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company‑designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require (may be unprotected)
Adoption Reimbursement
Disability Benefits (short‑term and long‑term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone
Weekly Hours 40
Time Type Regular
EEO Statement It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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