Talbots
Client Specialist, The Derby Street Shops
Join to apply for the Client Specialist, The Derby Street Shops role at Talbots. About Us
Talbots is a leading omni‑channel specialty retailer of women’s clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are key; we hire individuals who bring new ideas to the table, understand smart risk taking, and can enhance an already thriving culture. We are committed to offering modern classic style for every body type through a full range of sizes, inclusive to every woman in your life. What We Offer
Growth opportunities: tools to grow beyond this position into the next. Incentive opportunities. Comprehensive benefits packages for full‑time and eligible part‑time employees. Generous discount: 50%, 60%, or 70% merchandise discount on Talbots and Haven Well Within. Other perks: referral incentive, discounts on travel, shopping, concerts, and more. What We Value “WE CARE”
We win as a team and celebrate each other’s success. We encourage creativity, innovation, and smart risk‑taking. We build relationships with customers and associates by knowing, serving, and delighting them. We act with integrity, transparency, candor, and respect. We respect, honor, and value diversity and cultivate an inclusive culture. We embrace community by bringing positive change to those we live and work with. Who You Are
Driven to create, build, and cultivate relationships with customers and the community, focusing on prospecting and establishing a strong client base from existing and new customers. Possesses strong ambition and passion for achieving goals, both individually and as part of the store team, thriving in a team environment. Able to work cooperatively in a diverse work environment. Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possesses excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a relevant, timely, and meaningful way. Professional, assertive, and friendly with the ability to make independent decisions. Possesses technological aptitude to navigate POS, computer, iPad, handheld systems. Has open availability of 20–29 hours per week. Able to work a flexible schedule including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch, lift, carry, and move at least 40 lbs. What You’ll Do
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships internally and externally. Support all service enhancers to build strong relationships, including active use of Concierge. Achieve sales and service metrics in key measurable areas such as clienteling/outreach, appointment setting, and Talbots Classic Awards. Plan and prioritize tasks and responsibilities to meet customer and business needs. Seek to understand customer needs and wants through intentional conversation. Share current products and fashion trends to appropriately wardrobe, inspire, and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Location
Store 01020 Derby Street, MA‑Hingham, MA 02043 Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
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Join to apply for the Client Specialist, The Derby Street Shops role at Talbots. About Us
Talbots is a leading omni‑channel specialty retailer of women’s clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are key; we hire individuals who bring new ideas to the table, understand smart risk taking, and can enhance an already thriving culture. We are committed to offering modern classic style for every body type through a full range of sizes, inclusive to every woman in your life. What We Offer
Growth opportunities: tools to grow beyond this position into the next. Incentive opportunities. Comprehensive benefits packages for full‑time and eligible part‑time employees. Generous discount: 50%, 60%, or 70% merchandise discount on Talbots and Haven Well Within. Other perks: referral incentive, discounts on travel, shopping, concerts, and more. What We Value “WE CARE”
We win as a team and celebrate each other’s success. We encourage creativity, innovation, and smart risk‑taking. We build relationships with customers and associates by knowing, serving, and delighting them. We act with integrity, transparency, candor, and respect. We respect, honor, and value diversity and cultivate an inclusive culture. We embrace community by bringing positive change to those we live and work with. Who You Are
Driven to create, build, and cultivate relationships with customers and the community, focusing on prospecting and establishing a strong client base from existing and new customers. Possesses strong ambition and passion for achieving goals, both individually and as part of the store team, thriving in a team environment. Able to work cooperatively in a diverse work environment. Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possesses excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a relevant, timely, and meaningful way. Professional, assertive, and friendly with the ability to make independent decisions. Possesses technological aptitude to navigate POS, computer, iPad, handheld systems. Has open availability of 20–29 hours per week. Able to work a flexible schedule including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch, lift, carry, and move at least 40 lbs. What You’ll Do
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships internally and externally. Support all service enhancers to build strong relationships, including active use of Concierge. Achieve sales and service metrics in key measurable areas such as clienteling/outreach, appointment setting, and Talbots Classic Awards. Plan and prioritize tasks and responsibilities to meet customer and business needs. Seek to understand customer needs and wants through intentional conversation. Share current products and fashion trends to appropriately wardrobe, inspire, and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Location
Store 01020 Derby Street, MA‑Hingham, MA 02043 Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
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