Pyramid Global Hospitality
Restaurant Supervisor
Pyramid Global Hospitality, Newton, Massachusetts, United States, 02165
1 week ago Be among the first 25 applicants
About Us Welcome to Pyramid Global Hospitality, where people come first. We value diversity, growth, and wellbeing, and we are committed to an inclusive, supportive environment that fosters employee development and meaningful relationships.
Location Description Boston Marriott Newton, located along the Charles River in Newton, Massachusetts, offers 430 well‑appointed guest rooms and 34,090 sq. ft. of versatile meeting space. We prioritize exceptional service and provide comprehensive training and development opportunities for our team members.
Overview We are looking for a motivated Restaurant Supervisor with a positive, hands‑on leadership style to support our management team and help create an exceptional experience for both guests and staff.
Responsibilities
Support the Restaurant Manager in overseeing front‑of‑house operations and staff performance.
Lead and motivate the team during shifts to maintain high service standards.
Handle guest interactions with professionalism and a positive attitude, resolving issues quickly and graciously.
Monitor cleanliness, organization, and presentation throughout the restaurant.
Assist with opening and closing procedures, including cash handling and reporting.
Help train new team members and reinforce company policies and service standards.
Communicate effectively between front and back of house to ensure smooth coordination.
Ensure compliance with all health, safety, and sanitation standards.
Step into service roles as needed—this is a leadership role that also works on the floor.
Qualifications
2 years of experience in a supervisory or lead server role in a restaurant or hospitality setting.
Strong interpersonal and leadership skills.
Excellent problem‑solving abilities and a calm, confident demeanor.
Availability for flexible shifts, including evenings, weekends, and holidays.
Familiarity with POS systems and basic restaurant operations.
Compensation The compensation for this position is $24.00 per hour to $29.00 per hour, based on qualifications and experience.
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About Us Welcome to Pyramid Global Hospitality, where people come first. We value diversity, growth, and wellbeing, and we are committed to an inclusive, supportive environment that fosters employee development and meaningful relationships.
Location Description Boston Marriott Newton, located along the Charles River in Newton, Massachusetts, offers 430 well‑appointed guest rooms and 34,090 sq. ft. of versatile meeting space. We prioritize exceptional service and provide comprehensive training and development opportunities for our team members.
Overview We are looking for a motivated Restaurant Supervisor with a positive, hands‑on leadership style to support our management team and help create an exceptional experience for both guests and staff.
Responsibilities
Support the Restaurant Manager in overseeing front‑of‑house operations and staff performance.
Lead and motivate the team during shifts to maintain high service standards.
Handle guest interactions with professionalism and a positive attitude, resolving issues quickly and graciously.
Monitor cleanliness, organization, and presentation throughout the restaurant.
Assist with opening and closing procedures, including cash handling and reporting.
Help train new team members and reinforce company policies and service standards.
Communicate effectively between front and back of house to ensure smooth coordination.
Ensure compliance with all health, safety, and sanitation standards.
Step into service roles as needed—this is a leadership role that also works on the floor.
Qualifications
2 years of experience in a supervisory or lead server role in a restaurant or hospitality setting.
Strong interpersonal and leadership skills.
Excellent problem‑solving abilities and a calm, confident demeanor.
Availability for flexible shifts, including evenings, weekends, and holidays.
Familiarity with POS systems and basic restaurant operations.
Compensation The compensation for this position is $24.00 per hour to $29.00 per hour, based on qualifications and experience.
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