Miami Jewish Health
Miami Jewish Health
is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid‑town Miami and houses support departments such as Finance, Accounting, Human Resources, Marketing and more. Join us to do purposeful work with our diverse and respectful team.
Job Title Admissions Coordinator
Job Summary The Admissions Coordinator supports the admissions department’s activities in the pre‑admission, admission, discharge, and follow‑up processes.
Essential Job Functions
Responsible for bed management, assigning beds according to patient needs and working closely with liaisons for bed assignments.
Contact insurance/payer sources to verify coverage levels and respond promptly and accurately to telephone, written, and electronic inquiries from admissions, providers, and in‑house departments.
Maintain a deep understanding of Medicare, Medicaid, and all major insurance plans.
Verify payor source, including Medicare, managed care, Medicaid, and private insurance.
Spend extensive time on the phone with insurance companies.
Identify significant gaps in coverage and/or high copay or deductible prior to admission.
Review and coordinate with liaison on patient acceptance.
Assist with arrangements and confirmations of all admissions.
Track pre‑admission referral activity daily.
Ensure receipt of all necessary documentation from referring institution.
Obtain authorizations/re‑authorizations as needed.
Document authorizations, denials, or status updates in appropriate systems.
Initiate and complete specified components of the facility admission packet with patient and/or responsible party.
Complete reports, special projects, and other duties as assigned.
Complete Medicaid application in collaboration with family.
Upload clinical information in Point Click Care (PCC).
Other duties as assigned, including serving as backup for concierge role.
Conduct tours of facility for prospective residents, whether walk‑ins or scheduled admissions.
Contact families of potential residents and invite for tour.
Participate in on‑call responsibilities after hours.
Medicaid Specific
Complete and submit agency required forms such as 2515, 2506, and 3008.
Track and submit Medicaid recertifications.
Print and review documentation to be submitted to CARES.
Routinely communicate with community partners such as DCF and CARES on member status.
Document in GO and programmatic software.
Education Two‑year college or combination of education and experience.
Experience
At least two years’ experience in Health Care / Business Development / Insurance.
Familiar with medical terminology.
Excellent interpersonal, coordinating, and organizational skills.
Demonstrated ability to manage multiple tasks at one time.
Licenses/Certifications N/A.
Abilities Required
Ability to function in stressful situations.
Sensitivity and skill required in working with impaired elders and families by phone.
Extensive knowledge of different types of payor coverages and policies.
Exceptional organizational, time management, communication, and telephone skills.
Bi‑lingual (English/Spanish or Creole) a plus.
Proficient computer skills required.
Ability to think critically.
Problem‑solving skills in complex situations required.
Outstanding customer service skills.
Good communication skills.
Environment & Work Conditions Normal working conditions with adequate lighting and ventilation.
Organizational Expectations
Ensure that resident’s/patient’s rights are upheld.
Demonstrate professionalism and accountability.
Demonstrate a caring attitude consistent with Miami Jewish Health’s values.
Maintain confidentiality and security of patients’ medical information.
Utilize appropriate communication channels.
Speak, read, and write English proficiently.
Think and act calmly to meet unusual occurrences of the job.
Adhere to the organization’s mission, vision, and values.
Participate in departmental activities, meetings, and in‑services and follow established guidelines.
Maintain a safe working environment.
Benefits Competitive compensation, medical/dental/vision coverage, a 403(b) retirement plan, free on‑campus parking, an onsite fitness center, and more.
EEO Statement Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid‑town Miami and houses support departments such as Finance, Accounting, Human Resources, Marketing and more. Join us to do purposeful work with our diverse and respectful team.
Job Title Admissions Coordinator
Job Summary The Admissions Coordinator supports the admissions department’s activities in the pre‑admission, admission, discharge, and follow‑up processes.
Essential Job Functions
Responsible for bed management, assigning beds according to patient needs and working closely with liaisons for bed assignments.
Contact insurance/payer sources to verify coverage levels and respond promptly and accurately to telephone, written, and electronic inquiries from admissions, providers, and in‑house departments.
Maintain a deep understanding of Medicare, Medicaid, and all major insurance plans.
Verify payor source, including Medicare, managed care, Medicaid, and private insurance.
Spend extensive time on the phone with insurance companies.
Identify significant gaps in coverage and/or high copay or deductible prior to admission.
Review and coordinate with liaison on patient acceptance.
Assist with arrangements and confirmations of all admissions.
Track pre‑admission referral activity daily.
Ensure receipt of all necessary documentation from referring institution.
Obtain authorizations/re‑authorizations as needed.
Document authorizations, denials, or status updates in appropriate systems.
Initiate and complete specified components of the facility admission packet with patient and/or responsible party.
Complete reports, special projects, and other duties as assigned.
Complete Medicaid application in collaboration with family.
Upload clinical information in Point Click Care (PCC).
Other duties as assigned, including serving as backup for concierge role.
Conduct tours of facility for prospective residents, whether walk‑ins or scheduled admissions.
Contact families of potential residents and invite for tour.
Participate in on‑call responsibilities after hours.
Medicaid Specific
Complete and submit agency required forms such as 2515, 2506, and 3008.
Track and submit Medicaid recertifications.
Print and review documentation to be submitted to CARES.
Routinely communicate with community partners such as DCF and CARES on member status.
Document in GO and programmatic software.
Education Two‑year college or combination of education and experience.
Experience
At least two years’ experience in Health Care / Business Development / Insurance.
Familiar with medical terminology.
Excellent interpersonal, coordinating, and organizational skills.
Demonstrated ability to manage multiple tasks at one time.
Licenses/Certifications N/A.
Abilities Required
Ability to function in stressful situations.
Sensitivity and skill required in working with impaired elders and families by phone.
Extensive knowledge of different types of payor coverages and policies.
Exceptional organizational, time management, communication, and telephone skills.
Bi‑lingual (English/Spanish or Creole) a plus.
Proficient computer skills required.
Ability to think critically.
Problem‑solving skills in complex situations required.
Outstanding customer service skills.
Good communication skills.
Environment & Work Conditions Normal working conditions with adequate lighting and ventilation.
Organizational Expectations
Ensure that resident’s/patient’s rights are upheld.
Demonstrate professionalism and accountability.
Demonstrate a caring attitude consistent with Miami Jewish Health’s values.
Maintain confidentiality and security of patients’ medical information.
Utilize appropriate communication channels.
Speak, read, and write English proficiently.
Think and act calmly to meet unusual occurrences of the job.
Adhere to the organization’s mission, vision, and values.
Participate in departmental activities, meetings, and in‑services and follow established guidelines.
Maintain a safe working environment.
Benefits Competitive compensation, medical/dental/vision coverage, a 403(b) retirement plan, free on‑campus parking, an onsite fitness center, and more.
EEO Statement Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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