Atlas Residential
Front Desk Concierge - Overnight and Weekend Day Shifts Available
Atlas Residential, Boston, Massachusetts, us, 02298
Front Desk Concierge - Overnight and Weekend Day Shifts Available
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents.
Job Summary We are seeking a Front Desk Overnight Concierge to join our team. The ideal candidate will provide exceptional customer service and administrative support at the front desk in a luxury apartment community.
Hours 11 PM – 7 AM
Duties
Greet all residents, guests, and prospective residents as they enter the building.
Sign in guests and contractors following proper protocols.
Answer phones and transfer as needed.
Receive, secure, and release all packages and dry‑cleaning services.
Supervise activity in the building through security cameras and patrols.
Communicate and coordinate with property management.
Record all notes and activity through shift logs.
Enforce property rules, regulations and policies, including non‑smoking.
Coordinate elevator service for move‑ins/outs.
Assist in the reservation of amenities.
Provide third‑party referrals, such as pet service, house cleaning, dry cleaning, etc.
Call emergency services as necessary.
Required Skills
Ability to carry packages weighing up to 40 lbs.
Ability to stand for the majority of the shift.
Excellent customer service skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Proficiency in Google products (Drive, Docs, etc.).
Strong organizational skills and effective calendar management.
Ability to multitask in a fast‑paced environment.
Excellent communication and interpersonal skills.
Nice‑to‑have: previous experience as front‑desk or administrative staff, front‑desk experience in a property, or security services.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
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Job Summary We are seeking a Front Desk Overnight Concierge to join our team. The ideal candidate will provide exceptional customer service and administrative support at the front desk in a luxury apartment community.
Hours 11 PM – 7 AM
Duties
Greet all residents, guests, and prospective residents as they enter the building.
Sign in guests and contractors following proper protocols.
Answer phones and transfer as needed.
Receive, secure, and release all packages and dry‑cleaning services.
Supervise activity in the building through security cameras and patrols.
Communicate and coordinate with property management.
Record all notes and activity through shift logs.
Enforce property rules, regulations and policies, including non‑smoking.
Coordinate elevator service for move‑ins/outs.
Assist in the reservation of amenities.
Provide third‑party referrals, such as pet service, house cleaning, dry cleaning, etc.
Call emergency services as necessary.
Required Skills
Ability to carry packages weighing up to 40 lbs.
Ability to stand for the majority of the shift.
Excellent customer service skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Proficiency in Google products (Drive, Docs, etc.).
Strong organizational skills and effective calendar management.
Ability to multitask in a fast‑paced environment.
Excellent communication and interpersonal skills.
Nice‑to‑have: previous experience as front‑desk or administrative staff, front‑desk experience in a property, or security services.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
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