Router

Job Summary A router is responsible for fielding incoming calls from drivers and customer service. Gathers and records delivery time information and delivery status on selected accounts. Routes orders for next day deliveries, along with assisting with other functions required of the transportation department.

Responsibilities

Administer the routing system by manually routing orders using RoadNet.

Perform maintenance on the routing system.

Set up new accounts for the routing system.

Print and sort pick tickets for distribution to shippers.

Perform dispatching functions.

Reconcile driver manifest.

Education

High School or GED.

Experience

Minimum of 3 years’ experience in a transportation/warehouse environment.

Professional Skills

Knowledge of delivery areas.

Good communication skills.

Ability to multi-task.

Detail-oriented.

Must be able to use a computer terminal effectively, as well as other office equipment.

Physical Demand

Regularly required to talk and hear.

Ability to sit for extended periods.

Must be able to perform data entry functions continuously.

Decision-Making Authority

Routing of orders and trucks.

All work regularly reviewed by the supervisor and manager.

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