Staley Technologies
4 days ago Be among the first 25 applicants
This range is provided by Staley Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $75,000.00/yr
Additional compensation types Commission
At Staley Technologies, we maintain a constant focus on exceeding client expectations and ensuring safety in all we do. We are excited to offer an opportunity for a seasoned professional looking to take on a role that integrates project management, strategic oversight, and customer service excellence. Our Account Manager will serve as a key player, driving the successful execution of projects with national customers, and overseeing end-to-end processes from estimation to final delivery.
With humble beginnings in Little Rock, Arkansas over 60 years ago, Staley Technologies has grown into a national leader, with employees in more than 20 states. We design, install, and service various cabling infrastructures and communication networks, including low‑voltage systems, point‑of‑sale systems, and other technology deployment initiatives for Fortune 500 companies and local clients alike.
Position Overview:
As an Account Manager at Staley Technologies, you will be responsible for managing and growing existing client accounts. You will serve as the primary point of contact for clients, ensuring their needs are met and they receive exceptional service. Your goal will be to develop strong relationships, identify opportunities for account expansion, and drive revenue growth through strategic initiatives.
Key Responsibilities:
Client Relationship Management: Build and maintain strong, long‑lasting relationships with existing clients. Fully understand their business goals, challenges, and industry dynamics to effectively position Staley Technologies’ innovative solutions.
Account Growth: Identify opportunities for upselling and cross‑selling additional products and services, maximizing the potential of each account. Develop and implement tailored account growth strategies to meet or exceed revenue targets.
Consultative Selling: Act as a trusted advisor, offering insights and strategic recommendations based on clients’ unique needs and industry trends. Engage in consultative selling to enhance client satisfaction and ensure retention.
Project Coordination: Collaborate closely with internal teams—including sales, technical support, and project management—to guarantee seamless execution of services and timely project delivery. Monitor project progress, address challenges, and ensure all client expectations are met.
Performance Tracking: Regularly analyze account performance metrics and key performance indicators (KPIs), preparing reports for management. Use data‑driven insights to inform decisions and optimize account strategies for maximum impact.
Client Communication: Maintain regular communication with clients through meetings, calls, and emails. Keep clients updated on new products, services, and relevant industry developments to ensure they are always informed of the latest offerings.
Feedback and Improvement: Actively gather feedback from clients to identify areas for improvement in service delivery or product offerings. Collaborate with internal teams to implement solutions that enhance client satisfaction and drive continuous improvement.
Market Research: Stay informed about industry trends, competitive landscapes, and evolving market conditions. Use this knowledge to identify potential impacts on client accounts and discover new opportunities for growth and innovation.
Qualifications:
Strong relationship‑building and interpersonal skills with a passion for providing top‑tier client service.
Proven ability to identify and capitalize on upselling and cross‑selling opportunities.
Experience in consultative selling and strategic account management.
Strong project coordination skills with the ability to collaborate effectively with internal teams.
Excellent communication and presentation skills, both written and verbal.
Analytical mindset with the ability to track and interpret performance data to make informed decisions.
Familiarity with technology solutions, low‑voltage systems, or cabling infrastructure is a plus.
Bachelor’s Degree preferred, but not required.
At Staley Technologies, we are committed to providing equal employment opportunities to everyone, regardless of race, color, ethnicity, national origin, religion, marital status, gender identity, sexual orientation, citizenship status, age, veteran status, disability, or any other non‑merit basis. This policy extends to all employees, prospective employees, suppliers, clients, and guests.
Seniority level Associate
Employment type Full‑time
Job function Sales, Management, and Business Development
Industries IT Services and IT Consulting
#J-18808-Ljbffr
This range is provided by Staley Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $75,000.00/yr
Additional compensation types Commission
At Staley Technologies, we maintain a constant focus on exceeding client expectations and ensuring safety in all we do. We are excited to offer an opportunity for a seasoned professional looking to take on a role that integrates project management, strategic oversight, and customer service excellence. Our Account Manager will serve as a key player, driving the successful execution of projects with national customers, and overseeing end-to-end processes from estimation to final delivery.
With humble beginnings in Little Rock, Arkansas over 60 years ago, Staley Technologies has grown into a national leader, with employees in more than 20 states. We design, install, and service various cabling infrastructures and communication networks, including low‑voltage systems, point‑of‑sale systems, and other technology deployment initiatives for Fortune 500 companies and local clients alike.
Position Overview:
As an Account Manager at Staley Technologies, you will be responsible for managing and growing existing client accounts. You will serve as the primary point of contact for clients, ensuring their needs are met and they receive exceptional service. Your goal will be to develop strong relationships, identify opportunities for account expansion, and drive revenue growth through strategic initiatives.
Key Responsibilities:
Client Relationship Management: Build and maintain strong, long‑lasting relationships with existing clients. Fully understand their business goals, challenges, and industry dynamics to effectively position Staley Technologies’ innovative solutions.
Account Growth: Identify opportunities for upselling and cross‑selling additional products and services, maximizing the potential of each account. Develop and implement tailored account growth strategies to meet or exceed revenue targets.
Consultative Selling: Act as a trusted advisor, offering insights and strategic recommendations based on clients’ unique needs and industry trends. Engage in consultative selling to enhance client satisfaction and ensure retention.
Project Coordination: Collaborate closely with internal teams—including sales, technical support, and project management—to guarantee seamless execution of services and timely project delivery. Monitor project progress, address challenges, and ensure all client expectations are met.
Performance Tracking: Regularly analyze account performance metrics and key performance indicators (KPIs), preparing reports for management. Use data‑driven insights to inform decisions and optimize account strategies for maximum impact.
Client Communication: Maintain regular communication with clients through meetings, calls, and emails. Keep clients updated on new products, services, and relevant industry developments to ensure they are always informed of the latest offerings.
Feedback and Improvement: Actively gather feedback from clients to identify areas for improvement in service delivery or product offerings. Collaborate with internal teams to implement solutions that enhance client satisfaction and drive continuous improvement.
Market Research: Stay informed about industry trends, competitive landscapes, and evolving market conditions. Use this knowledge to identify potential impacts on client accounts and discover new opportunities for growth and innovation.
Qualifications:
Strong relationship‑building and interpersonal skills with a passion for providing top‑tier client service.
Proven ability to identify and capitalize on upselling and cross‑selling opportunities.
Experience in consultative selling and strategic account management.
Strong project coordination skills with the ability to collaborate effectively with internal teams.
Excellent communication and presentation skills, both written and verbal.
Analytical mindset with the ability to track and interpret performance data to make informed decisions.
Familiarity with technology solutions, low‑voltage systems, or cabling infrastructure is a plus.
Bachelor’s Degree preferred, but not required.
At Staley Technologies, we are committed to providing equal employment opportunities to everyone, regardless of race, color, ethnicity, national origin, religion, marital status, gender identity, sexual orientation, citizenship status, age, veteran status, disability, or any other non‑merit basis. This policy extends to all employees, prospective employees, suppliers, clients, and guests.
Seniority level Associate
Employment type Full‑time
Job function Sales, Management, and Business Development
Industries IT Services and IT Consulting
#J-18808-Ljbffr