SITECH Hawai'i
Machinery Service Tech/Mechanic 3
SITECH Hawai'i, San Diego, California, United States, 92189
Overview
Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. We hire individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). We are committed to a comprehensive employee benefit program that supports health, security, and work/life balance. Position is for a skilled technician role in repair, maintenance and/or rebuilding of equipment in the service shop or field, with emphasis on safety, efficiency and quality of workmanship. Position Summary
With very little or no supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without re-work. This position requires work to be completed within 110% of any Flat Rate times that are established as targets. Essential Functions
Analyze and diagnose equipment malfunctions. Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. Perform Caterpillar updates as directed by Caterpillar, Inc. Analyze all Caterpillar and allied product equipment systems and components for proper operation based on theory of design. Perform new and used equipment start-up for delivery to end-user. Effectively communicate with peers, leads and other staff members. Organize a job in a logical and economical sequence. Utilize Cat Interact and ServiceLink (computer programs) and other online tools as required. Enter labor time daily (ServiceLink). Perform assigned work within the communicated time quoted/flat rated. Conduct customer training in proper use of Caterpillar and other equipment as needed. Complete assigned jobs to meet flat rate times with minimal to no rework. Write service reports that accurately document diagnosis and repairs performed on a daily basis. Attend toolbox meetings as required. Adhere to all company policies. Follow contamination control and OSHA/MSHA rules and regulations. Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems. Perform other duties as assigned. Education, Experience, and Skills Required
High school diploma or equivalent and verification of related hands-on experience in heavy equipment repairs. Preferred options include: minimum 10 years of experience in repair of Caterpillar or other heavy equipment products; successful completion of Level Two Technician program. Knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment. Expert working knowledge of hydraulics and powertrains. Proficient in the repairs of electrical and electronic systems. Ability to provide accurate information to lead/supervisor for quoting. Adaptable to changes in the work environment; able to manage competing demands; capable of adjusting approach to fit the situation; professional in handling delays or unexpected events. Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position. Ability to work unsupervised efficiently and be part of a team environment. Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position. Perform the position with pride in professionalism while following Hawthorne’s code of conduct. Possess basic computer knowledge and ability to use service software required in position. Must have valid California Driver’s License with a clean record. Field Requirements
Valid California Class “B” driver’s license, if assigned vehicle is required. Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment. Note: Some high-dollar-value tooling is supplied by Hawthorne. Physical Demands
Walking and moving about on foot often through uneven terrain. Hands/arms operating equipment, hand and power tools. Lifting up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools. Handling: Works with hands. Reaching: Extends hands and arms in any direction. Standing: Remains in standing position if required for certain repair or maintenance work. Climbing: In and out of equipment. Vision: Reads work tickets, parts and service books and operates heavy equipment. Talking: Communicates via telecommunications and in person. Sitting: Sits in equipment and in vehicles. Stooping: Bends body downward and forward by bending at knees or waist. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person. Lying: Lays in prone position under vehicles and equipment. Environmental
Noise: Works in conditions with constant or intermittent noise. Temperatures/Weather: Works in a warehouse and outside with variations of temperature and weather. Exposure: Foul odors, fumes and harsh substances. Benefits
Competitive Compensation A great work environment and culture Career growth and advancement opportunities Training Medical, Dental and Vision plans Medical Video Appointments available Paid Time Off (PTO) Pay 401(k) Plan + Company Matching Health and Dependent Care Flexible Spending Accounts Employee Assistance Programs Legal Plan Travel Assistance Plan Wellness Programs Referral Bonus Program Longevity Bonus Program Recognition Programs and much more Boot Reimbursement Tuition Reimbursement Company-Supplied Uniforms Advanced Technical Training Estimated Compensation $44.00 - $53.00 per hour Accommodations
Reasonable accommodations for essential functions of the position will be considered. EEO and Compliance
Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D. Hawthorne Cat participates in E-Verify.
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Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. We hire individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). We are committed to a comprehensive employee benefit program that supports health, security, and work/life balance. Position is for a skilled technician role in repair, maintenance and/or rebuilding of equipment in the service shop or field, with emphasis on safety, efficiency and quality of workmanship. Position Summary
With very little or no supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without re-work. This position requires work to be completed within 110% of any Flat Rate times that are established as targets. Essential Functions
Analyze and diagnose equipment malfunctions. Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. Perform Caterpillar updates as directed by Caterpillar, Inc. Analyze all Caterpillar and allied product equipment systems and components for proper operation based on theory of design. Perform new and used equipment start-up for delivery to end-user. Effectively communicate with peers, leads and other staff members. Organize a job in a logical and economical sequence. Utilize Cat Interact and ServiceLink (computer programs) and other online tools as required. Enter labor time daily (ServiceLink). Perform assigned work within the communicated time quoted/flat rated. Conduct customer training in proper use of Caterpillar and other equipment as needed. Complete assigned jobs to meet flat rate times with minimal to no rework. Write service reports that accurately document diagnosis and repairs performed on a daily basis. Attend toolbox meetings as required. Adhere to all company policies. Follow contamination control and OSHA/MSHA rules and regulations. Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems. Perform other duties as assigned. Education, Experience, and Skills Required
High school diploma or equivalent and verification of related hands-on experience in heavy equipment repairs. Preferred options include: minimum 10 years of experience in repair of Caterpillar or other heavy equipment products; successful completion of Level Two Technician program. Knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment. Expert working knowledge of hydraulics and powertrains. Proficient in the repairs of electrical and electronic systems. Ability to provide accurate information to lead/supervisor for quoting. Adaptable to changes in the work environment; able to manage competing demands; capable of adjusting approach to fit the situation; professional in handling delays or unexpected events. Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position. Ability to work unsupervised efficiently and be part of a team environment. Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position. Perform the position with pride in professionalism while following Hawthorne’s code of conduct. Possess basic computer knowledge and ability to use service software required in position. Must have valid California Driver’s License with a clean record. Field Requirements
Valid California Class “B” driver’s license, if assigned vehicle is required. Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment. Note: Some high-dollar-value tooling is supplied by Hawthorne. Physical Demands
Walking and moving about on foot often through uneven terrain. Hands/arms operating equipment, hand and power tools. Lifting up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools. Handling: Works with hands. Reaching: Extends hands and arms in any direction. Standing: Remains in standing position if required for certain repair or maintenance work. Climbing: In and out of equipment. Vision: Reads work tickets, parts and service books and operates heavy equipment. Talking: Communicates via telecommunications and in person. Sitting: Sits in equipment and in vehicles. Stooping: Bends body downward and forward by bending at knees or waist. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person. Lying: Lays in prone position under vehicles and equipment. Environmental
Noise: Works in conditions with constant or intermittent noise. Temperatures/Weather: Works in a warehouse and outside with variations of temperature and weather. Exposure: Foul odors, fumes and harsh substances. Benefits
Competitive Compensation A great work environment and culture Career growth and advancement opportunities Training Medical, Dental and Vision plans Medical Video Appointments available Paid Time Off (PTO) Pay 401(k) Plan + Company Matching Health and Dependent Care Flexible Spending Accounts Employee Assistance Programs Legal Plan Travel Assistance Plan Wellness Programs Referral Bonus Program Longevity Bonus Program Recognition Programs and much more Boot Reimbursement Tuition Reimbursement Company-Supplied Uniforms Advanced Technical Training Estimated Compensation $44.00 - $53.00 per hour Accommodations
Reasonable accommodations for essential functions of the position will be considered. EEO and Compliance
Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D. Hawthorne Cat participates in E-Verify.
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