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Lowe's Companies, Inc.

Full Time - Sales Associate - Building Materials - Closing

Lowe's Companies, Inc., Carmel, Indiana, United States, 46033

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Full Time - Sales Associate – Building Materials – Closing Your Impact at Lowe's

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

How We Support You

Whether you need a part‑time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.

Multiple top‑tier health insurance options

Lowe’s tuition assistance program for educational opportunities

Company‑matching 401(k) and optional Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program to learn new trade skills

For information about our benefit programs and eligibility, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe’s

You will welcome customers, help them find products and services, occasionally load merchandise, and ensure all customer needs are met. While most time is spent listening to customers, answering questions, and organizing merchandise, responsibilities may vary by department.

Customer Service Associates work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Key Responsibilities

Welcome customers, answer questions, and deliver friendly, professional service.

Assist customers with locating and handling merchandise.

Down‑stock merchandise by replenishing empty areas on shelves.

Process orders and deliveries accurately.

Cross‑train in other store areas to deliver the best service.

Prepare merchandise (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).

Guide customers through shopping or checkout.

Complete other duties as assigned.

Minimum Qualifications

Six months experience using a computer (inputting, accessing, modifying, or outputting information).

Six months experience using common retail technology (smartphones, tablets).

Reading, writing, and basic arithmetic (addition, subtraction).

Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.

Minimum lift of 25 lbs unassisted, or >25 lbs with or without accommodation.

Preferred Qualifications

Six months of retail and/or customer service experience.

Bi‑lingual skills.

Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn & garden, lumber/building materials).

To better equip our stores and serve our communities, we encourage bilingual, military, and veteran talent to apply.

Travel Requirements

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or support of neighboring stores.

Working Conditions

Environmental factors vary by location—including inside and outside weather conditions, extreme heat or cold, wet, damp, humid, windy or drafty conditions. Exposure to constant or intermittent noise, moving or shaking objects and equipment is possible. Associates must follow lifting guidelines (single lifts ≤ 75 lbs; team lifts from 75 lbs as needed; powered equipment use as required with proper training).

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 stores and employs ~300,000 associates. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on safe, affordable housing, community space improvement, skilled trade development, and disaster relief. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, visit https://talent.lowes.com/us/en/benefits.

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