Comcast
Job Summary
$22.74+ Hourly (Base Rate $15.05 + Targeted Commission). $1000 sign‑on bonus.
About Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
What You Will Be Doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Solving customer issues, answering questions, assisting with accounts, upgrading services, and processing requests.
Providing expert‑level understanding for customers and Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! Connecting products and services to customers’ everyday lifestyles.
Employees At All Levels Are Expected To
Understand and apply Comcast’s Operating Principles.
Own the customer experience and put customers first.
Be an enthusiastic learner and advocate of Comcast technology and products.
Win as a team by working together and accepting new ideas.
Participate in the Net Promoter System to gather feedback.
Drive results and growth.
Respect and promote inclusion and diversity.
Act with integrity for customers, investors, and communities.
What You Will Need To Have
High School Diploma or equivalent.
Generally 2–5 years of related experience; consumer electronics or wireless retail sales preferred.
Ability to work a flexible schedule—including evenings, weekends, holidays, variable schedules, and overtime.
Regular, consistent, and punctual attendance.
Ability to carry or lift 25‑pound boxes and stand/move around the store continuously.
Skills
Customer‑focus
Workplace organization
Persuasion
Technical knowledge
Teamwork
Self‑motivation
Resilience
Communication
Critical thinking and problem solving
Professional integrity
Perks And Benefits
Day‑One benefits: Medical, Dental, Vision coverage; Comcast XFINITY courtesy services; Discount tickets to Universal Resorts; Paid Parental leave; Tuition reimbursement up to $8,000; Paid Time Off; 401(k) savings plan – 6% dollar‑to‑dollar match.
…and much more.
Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.
EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits. Comcast is an equal‑opportunity workplace and welcomes all qualified applicants.
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About Comcast Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
What You Will Be Doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Solving customer issues, answering questions, assisting with accounts, upgrading services, and processing requests.
Providing expert‑level understanding for customers and Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! Connecting products and services to customers’ everyday lifestyles.
Employees At All Levels Are Expected To
Understand and apply Comcast’s Operating Principles.
Own the customer experience and put customers first.
Be an enthusiastic learner and advocate of Comcast technology and products.
Win as a team by working together and accepting new ideas.
Participate in the Net Promoter System to gather feedback.
Drive results and growth.
Respect and promote inclusion and diversity.
Act with integrity for customers, investors, and communities.
What You Will Need To Have
High School Diploma or equivalent.
Generally 2–5 years of related experience; consumer electronics or wireless retail sales preferred.
Ability to work a flexible schedule—including evenings, weekends, holidays, variable schedules, and overtime.
Regular, consistent, and punctual attendance.
Ability to carry or lift 25‑pound boxes and stand/move around the store continuously.
Skills
Customer‑focus
Workplace organization
Persuasion
Technical knowledge
Teamwork
Self‑motivation
Resilience
Communication
Critical thinking and problem solving
Professional integrity
Perks And Benefits
Day‑One benefits: Medical, Dental, Vision coverage; Comcast XFINITY courtesy services; Discount tickets to Universal Resorts; Paid Parental leave; Tuition reimbursement up to $8,000; Paid Time Off; 401(k) savings plan – 6% dollar‑to‑dollar match.
…and much more.
Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.
EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits. Comcast is an equal‑opportunity workplace and welcomes all qualified applicants.
#J-18808-Ljbffr