Mad Events is hiring: Customer Service Specialist in Louisville

Mad Events Careers

About Mad Events

Mad Events is a creative marketing and consulting firm partnering with Fortune 500 companies and major nonprofit organizations. Our team delivers high-energy, results-driven campaigns that emphasize collaboration, growth, and sports-minded engagement. We specialize in live brand experiences, promotional events, and marketing strategies that connect brands directly with their audiences.

Customer Service Specialist

Hourly/Salaried: Salary

Full Time/Part Time: Full Time

Position Type: Regular

Your Role at Mad Events:

As a Brand Associate, you’ll help bring our clients’ brands to life through events, marketing campaigns, and community outreach. You’ll play a vital role in brand promotion and consumer engagement, helping our clients reach new audiences and strengthen their market presence.

Key Responsibilities

• Represent client brands through live events, promotions, and activations
• Support marketing and event teams with campaign execution
• Assist in brand awareness initiatives and community engagement
• Gather customer feedback and insights to improve brand strategy
• Maintain professionalism and enthusiasm while representing clients in the field

Qualifications/Experience

• 1–2 years of experience in marketing, promotions, or customer service
• Strong communication and presentation skills
• Outgoing, positive, and energetic personality
• Ability to work in a fast-paced, team-oriented environment
• Passion for marketing, branding, and consumer interaction