La Crosse County
About La Crosse County:
At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.
Why Join La Crosse County?
Wisconsin Retirement System (WRS): A top-rated pension program. Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage. Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually. Work-Life Balance: Flexible schedules and wellness programs. Diversity, Equity, Inclusion, and Belonging (DEIB): At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.
Overview
FLSA: Non-Exempt. This is a specialized clerical support position in the Sheriff's Office. Employee is selected by and works under the direction of the Office Supervisor performing office related duties. Employees in this class frequently use independent judgment in carrying out duties under established County and departmental guidelines and works under moderate supervision.
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions Speak up appropriately, even when expressing unpopular viewpoints Actively listen and remain open-minded to diverse perspectives Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes Seek new opportunities to improve processes and drive sustainable results Hold self and others accountable through consistent evaluation and monitoring Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth Provide mentorship and support to help self and others reach full potential Recognize and leverage diverse strengths within self and team Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals Develop and execute comprehensive strategies to achieve long-term objectives Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives Adapt quickly to changes and uncertainties in the work environment Make critical decisions using analytical skills, experience, and input from others Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization Influence others through coaching, consulting, and team-minded thinking Develop and sustain partnerships that create positive outcomes for all stakeholders Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community Incorporate community perspectives into decision-making processes Drive initiatives that create positive impacts beyond the organization Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations Seek and respond constructively to feedback, even in the face of setbacks Balance empathy with accountability when leading self and working with others Essential Job Functions
The primary responsibilities of this position will be as follows:
Transcribe dictated reports with speed and attention to detail. Meet daily deadlines and manage time effectively. Maintain strict confidentiality and security of all sensitive information. Applicants may be required to transcribe a report to demonstrate proficiency. Ability to work independently and remain focused. Prior experience as a transcriptionist is often preferred.
Keeps confidentiality of work-related matters.
Reviews and assembles data from several sources to include officers' reports, accidents, citations, and other related materials, and then distributes to appropriate department.
Drafts letters, handles correspondence as necessary related to job duties.
Answers telephones, takes complaints, makes appointments, explains procedures, refers callers, orders office supplies, files records and reports accurately.
Handles duties relating to paper service in absence of other staff.
Answers questions; receives civil process papers; copies and bills requests for incident and accident reports; files traffic and criminal-related paperwork; receives, opens and distributes departmental incoming and outgoing mail; and other miscellaneous duties.
Uses various office machines: multi-functional devices, computers, photocopiers, fax machine, and telephones in accomplishing tasks.
Transcribes incident reports in prescribed format from handwritten copy or machine dictation, after determining priority; photocopy as necessary; route reports to other agencies as needed or required.
Enters citations, incident reports and accidents reports on computerized system (Incident Based Reporting); reviews for completeness; routes to proper personnel; files citations that have dispositions; writes letters or takes other action as necessary when information is incomplete or inaccurate.
Acts as back up for Account Clerk position to include picking up inmate monetary deposits from Booking; makes out daily bank deposit; records monetary transactions in law enforcement software; prepares inmate checks upon release along with inmate check requests.
Prepares and mails agenda for Highway Safety Commission meeting; takes minutes, transcribes, and distributes as necessary.
Verifies bills with packing lists as to number of items received, verifies multiplication and addition of bills; processes for payment; copies and files.
Transfers payables to individual accounts and verifies with monthly ledger printouts. Disburses monies and balances petty cash account.
Orders departmental office supplies and other department supplies such as personal products, paper, and forms. Orders supplies for jail, such as personal products, paper, and forms. Orders supplies for D.A.R.E. program; processes related invoices and paperwork; keeps up to date financial information relating to donations, expenditures, etc.
Answers various questions regarding the jail for the public.
Schedules visitation for persons coming to see inmates and for professional persons who need to meet with inmates. Coordinates visitation and video visiting.
Takes jail-related phone calls, answers telephone, takes messages, handles routine inquiries, and refers clients/callers to appropriate personnel.
Records and receipts money received.
Cross trains with other office staff members to learn a variety of tasks performed by other office staff to allow continuing coverage of the office for lunch hours and during other absences.
In this public service position, employee is required to be courteous, cooperative, and respectful at all times, with the public and clients.
Establishes and maintains a courteous, cooperative, and respectful working relationship with other employees, supervisors, and public officials.
Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
Physical demands:
Sits at desk, uses hearing, near vision and typing skills for keyboarding, calculators, or other office machines.
Uses verbal communication with clients, callers, and department staff.
Sits, stands, bends, reaches, and moves about the office intermittently throughout the day.
Handles papers and manuals, etc., lift files, copy paper and other office materials.
Waits on counter.
Related Job Functions:
Assists other Sheriff's Office personnel as needed or required.
This job description is not intended to encompass every job duty or responsibility, it is only illustrative. This position is required to perform other duties as may be assigned or required.
Knowledge, Skills and Abilities
Considerable knowledge of up-to-date office methods and procedures.
Considerable knowledge of business English, grammar, punctuation and spelling and ability to set up and draft correspondence.
Ability to perform a heavy load of data entry with accuracy.
Ability to work with confidential matters and keep confidentiality.
Ability to give instructions to the public in a clear and concise matter.
Ability to establish good working relationships with the public, County officials and other employees.
Ability to file a large number of electronic materials accurately and maintain a neat and orderly filing and record keeping system.
Ability to work independently under moderate supervision.
Ability to use good judgment in handling phone calls or when dealing with the public.
Training, Experience and Other Requirements
Associate Degree in Administrative Secretary, Office Computer Specialist, or closely related field preferred.
Two years office experience with demonstrated competency.
Experience in the following areas is preferred: Law enforcement records, law enforcement software, report transcription, legal terminology.
Successful completion of background check suitable for working in law enforcement.
Equal Opportunity Employer Statement: La Crosse County is proud to be an Equal Opportunity Employer.
If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.
Application Process: All applications must be submitted through our career website. Please ensure your application is complete and accurate,our hiring process highly values attention to detail.
Why Join La Crosse County?
Wisconsin Retirement System (WRS): A top-rated pension program. Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage. Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually. Work-Life Balance: Flexible schedules and wellness programs. Diversity, Equity, Inclusion, and Belonging (DEIB): At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.
Overview
FLSA: Non-Exempt. This is a specialized clerical support position in the Sheriff's Office. Employee is selected by and works under the direction of the Office Supervisor performing office related duties. Employees in this class frequently use independent judgment in carrying out duties under established County and departmental guidelines and works under moderate supervision.
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions Speak up appropriately, even when expressing unpopular viewpoints Actively listen and remain open-minded to diverse perspectives Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes Seek new opportunities to improve processes and drive sustainable results Hold self and others accountable through consistent evaluation and monitoring Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth Provide mentorship and support to help self and others reach full potential Recognize and leverage diverse strengths within self and team Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals Develop and execute comprehensive strategies to achieve long-term objectives Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives Adapt quickly to changes and uncertainties in the work environment Make critical decisions using analytical skills, experience, and input from others Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization Influence others through coaching, consulting, and team-minded thinking Develop and sustain partnerships that create positive outcomes for all stakeholders Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community Incorporate community perspectives into decision-making processes Drive initiatives that create positive impacts beyond the organization Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations Seek and respond constructively to feedback, even in the face of setbacks Balance empathy with accountability when leading self and working with others Essential Job Functions
The primary responsibilities of this position will be as follows:
Transcribe dictated reports with speed and attention to detail. Meet daily deadlines and manage time effectively. Maintain strict confidentiality and security of all sensitive information. Applicants may be required to transcribe a report to demonstrate proficiency. Ability to work independently and remain focused. Prior experience as a transcriptionist is often preferred.
Keeps confidentiality of work-related matters.
Reviews and assembles data from several sources to include officers' reports, accidents, citations, and other related materials, and then distributes to appropriate department.
Drafts letters, handles correspondence as necessary related to job duties.
Answers telephones, takes complaints, makes appointments, explains procedures, refers callers, orders office supplies, files records and reports accurately.
Handles duties relating to paper service in absence of other staff.
Answers questions; receives civil process papers; copies and bills requests for incident and accident reports; files traffic and criminal-related paperwork; receives, opens and distributes departmental incoming and outgoing mail; and other miscellaneous duties.
Uses various office machines: multi-functional devices, computers, photocopiers, fax machine, and telephones in accomplishing tasks.
Transcribes incident reports in prescribed format from handwritten copy or machine dictation, after determining priority; photocopy as necessary; route reports to other agencies as needed or required.
Enters citations, incident reports and accidents reports on computerized system (Incident Based Reporting); reviews for completeness; routes to proper personnel; files citations that have dispositions; writes letters or takes other action as necessary when information is incomplete or inaccurate.
Acts as back up for Account Clerk position to include picking up inmate monetary deposits from Booking; makes out daily bank deposit; records monetary transactions in law enforcement software; prepares inmate checks upon release along with inmate check requests.
Prepares and mails agenda for Highway Safety Commission meeting; takes minutes, transcribes, and distributes as necessary.
Verifies bills with packing lists as to number of items received, verifies multiplication and addition of bills; processes for payment; copies and files.
Transfers payables to individual accounts and verifies with monthly ledger printouts. Disburses monies and balances petty cash account.
Orders departmental office supplies and other department supplies such as personal products, paper, and forms. Orders supplies for jail, such as personal products, paper, and forms. Orders supplies for D.A.R.E. program; processes related invoices and paperwork; keeps up to date financial information relating to donations, expenditures, etc.
Answers various questions regarding the jail for the public.
Schedules visitation for persons coming to see inmates and for professional persons who need to meet with inmates. Coordinates visitation and video visiting.
Takes jail-related phone calls, answers telephone, takes messages, handles routine inquiries, and refers clients/callers to appropriate personnel.
Records and receipts money received.
Cross trains with other office staff members to learn a variety of tasks performed by other office staff to allow continuing coverage of the office for lunch hours and during other absences.
In this public service position, employee is required to be courteous, cooperative, and respectful at all times, with the public and clients.
Establishes and maintains a courteous, cooperative, and respectful working relationship with other employees, supervisors, and public officials.
Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
Physical demands:
Sits at desk, uses hearing, near vision and typing skills for keyboarding, calculators, or other office machines.
Uses verbal communication with clients, callers, and department staff.
Sits, stands, bends, reaches, and moves about the office intermittently throughout the day.
Handles papers and manuals, etc., lift files, copy paper and other office materials.
Waits on counter.
Related Job Functions:
Assists other Sheriff's Office personnel as needed or required.
This job description is not intended to encompass every job duty or responsibility, it is only illustrative. This position is required to perform other duties as may be assigned or required.
Knowledge, Skills and Abilities
Considerable knowledge of up-to-date office methods and procedures.
Considerable knowledge of business English, grammar, punctuation and spelling and ability to set up and draft correspondence.
Ability to perform a heavy load of data entry with accuracy.
Ability to work with confidential matters and keep confidentiality.
Ability to give instructions to the public in a clear and concise matter.
Ability to establish good working relationships with the public, County officials and other employees.
Ability to file a large number of electronic materials accurately and maintain a neat and orderly filing and record keeping system.
Ability to work independently under moderate supervision.
Ability to use good judgment in handling phone calls or when dealing with the public.
Training, Experience and Other Requirements
Associate Degree in Administrative Secretary, Office Computer Specialist, or closely related field preferred.
Two years office experience with demonstrated competency.
Experience in the following areas is preferred: Law enforcement records, law enforcement software, report transcription, legal terminology.
Successful completion of background check suitable for working in law enforcement.
Equal Opportunity Employer Statement: La Crosse County is proud to be an Equal Opportunity Employer.
If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.
Application Process: All applications must be submitted through our career website. Please ensure your application is complete and accurate,our hiring process highly values attention to detail.