Highlands Ranch Animal Hospital is hiring: Veterinary Receptionist in San Diego

Benefits

• 401(k)
• Employee discounts
• Free uniforms
• Training & development

About

Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a part‑time veterinary receptionist position. This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills. We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level. A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long‑term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required. Wage based on experience. Visit us at our website www.highlandsranchanimalhospital.com to see what we are all about! Contact/send resume to Jessica Eastwood at jessica.eastwood@highlandsranchanimalhospital.com

Part‑time Benefits

Uniform costs, sick pay, discounted veterinarian services after 3‑month probation.

Clinic Hours

Monday – Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed holidays.

Responsibilities

• Serves customers by greeting, welcoming, and directing them appropriately.
• Notifies veterinarian technicians of their arrival.
• Answers phone calls on a multi‑line system professionally and efficiently.
• Schedules appointments according to the guidelines for hospital flow.
• Ensures patient records are accurate and complete by verifying patient and client information and updating existing client files.
• Prepares and mails thank you and welcome cards.
• Collects client fees, credit card charges, handling cash.
• Explains and demonstrates product and answers questions concerning medications.
• Able to open and close down facility with minimal supervision.
• Contributes to team effort by accomplishing related results as needed.
• Prepares health certificates accurately, lab requests, euthanasia forms.
• Handles and counts medications in a pharmacy setting.

Qualifications / Skills

• Telephone Skills
• Verbal Communication
• Professionalism
• Customer Focus
• Organization
• Informing Others
• Handles Pressure
• Support Management

Education, Experience, and Licensing Requirements

• High school diploma or equivalent
• Customer service experience
• Typing skills required
• Minimum 2 years’ experience as a receptionist, preferably in the medical or veterinarian field
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred, emails, general computer knowledge