State of Arizona
ATTORNEY GENERAL (DEPT OF LAW)
CASE MANAGEMENT ANALYST
Job Location: Address: 15 S. 15th Ave Phoenix AZ Posting Details: Salary: $63,000 Grade: 20 Closing Date: Until filled Job Summary: The Arizona Attorney General's Office State Government Division/Liability Management Section is seeking a Case Management Analyst. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: The Case Management Analyst to provide analysis support for the Liability Management Section and the Employment Law Section. Responsible for complex work in the areas of information technology, legal support training, and project management. Assist management team to develop and/or successfully implement new policies, systems and processes to facilitate case management best practices, statistical reporting and docketing. Develop and implement policies, procedures and operation manuals for legal support staff. Assist, train and provide technical assistance to all legal staff. May indirectly supervise work load for legal support staff. Knowledge, Skills & Abilities (KSAs): Extensive computer and technical knowledge and experience; Extensive knowledge of legal concepts, terminology, principles and procedures Extensive knowledge of the methods and techniques of legal research and use of statutes, rules of the court, codes, and other legal resources; Proficient knowledge of the methods and techniques of automated systems; Proficient knowledge of Excel and Word; Knowledge of Legal Files or similar case management systems; Knowledge of litigation support software such as Eclipse, Trial Director and Case Map; Knowledge of local, state, and federal laws, regulations and procedures. Knowledge of supervisory and management principles and practices; Knowledge of management philosophy, mission and goals; Knowledge of principles of public administration, organization and management; Knowledge of project management methodology; Knowledge of effective interviewing techniques. Skill in oral and written communication; Skill in gathering and organizing information for effective presentation and reporting; Skill in preparing comprehensive analyses and reports, policies, procedures, correspondence and other written materials; Skill in producing an accurate and timely work product; Skill in proficient word processing and spreadsheet techniques. Skill in interpersonal relations; Skill in work management and leadership; Skill in interpreting and applying provisions of Federal, State and local legislations, rules and regulations pertinent to the administration of a public department; Ability to learn and proficiently utilize new software programs; Ability to properly track monthly statistics regarding open and closed cases; Ability to generate reports of considerable difficulty from various resources; Ability to draw logical conclusions from gathering, organizing and analyzing information; Ability to resolve complex problems/situations; Ability to work independently with minimal supervision; Ability to proficiently use a personal computer, e-mail, the internet, electronic case management and document management software; Ability as a leader to foster support, build interpersonal relationships and work with a variety of individuals; Ability to handle large workload in a high stress environment. Selective Preference(s): Paralegal certificate or equivalent experience. Prior experience as a trainer or lead paralegal helpful. Pre-Employment Requirements:- Travel is required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically.
- All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken in to account.
- Positions in this classification participate in the Arizona State Retirement System (ASRS).
- Please note, enrollment eligibility will become effective after 27 weeks of employment.