Partners Personnel Management
Customer Service (ID #465601) Job at Partners Personnel Management in Phoenix
Partners Personnel Management, Phoenix, AZ, US
Phoenix, AZ Tempe Az 3075 $19.00/Per Hour Customer Service
- Job Description
- Branch Details
- Daily inbound work queue of customer requests via HelpScout and Email
- Daily inbound phone calls from customer with customer service and technical questions
- Following established trouble shooting guides with customers
- Completing reports as needed by management team
- Working with customers and their limitations to best represent the company and help get their problems resolved
- Working with Technicians in the field and walking them through trouble shooting guides
- Strong Computer Skills, including proficiency in Microsoft office suite (Required)
- Strong problem-solving skills (required)
- Previous phone and email-based job experiences (Required)