Tech Tammina
Role: Data Analyst II
Location: Jackson, MI (Onsite/ Hybrid)
Duration: Long term
Rate: Market Duties:
• We are seeking a detail-oriented and collaborative Data Analyst to support our Voice of the Customer (VoC) organization.
• This role is essential to building a strong data foundation that enables data-driven decision-making across the enterprise.
• The ideal candidate will be responsible for identifying, collecting, and consolidating data from various internal sources, and working closely with cross-functional teams to ensure outputs are translated into meaningful insights that support strategic initiatives and enhance the customer experience. RESPONSIBILITIES
• Identify and gather data from multiple sources across the organization to support VoC initiatives.
• Assess gaps and inefficiencies in current data processes; recommend and implement improvements.
• Establish standards and best practices for data collection and consolidation.
• Work cross-functionally to ensure data output aligns with business needs and can be translated into actionable insights.
• Maintain and manage data integrity across systems and reports.
• Support the development of dashboards, reports, and presentations that clearly communicate findings Skills:
Location: Jackson, MI (Onsite/ Hybrid)
Duration: Long term
Rate: Market Duties:
• We are seeking a detail-oriented and collaborative Data Analyst to support our Voice of the Customer (VoC) organization.
• This role is essential to building a strong data foundation that enables data-driven decision-making across the enterprise.
• The ideal candidate will be responsible for identifying, collecting, and consolidating data from various internal sources, and working closely with cross-functional teams to ensure outputs are translated into meaningful insights that support strategic initiatives and enhance the customer experience. RESPONSIBILITIES
• Identify and gather data from multiple sources across the organization to support VoC initiatives.
• Assess gaps and inefficiencies in current data processes; recommend and implement improvements.
• Establish standards and best practices for data collection and consolidation.
• Work cross-functionally to ensure data output aligns with business needs and can be translated into actionable insights.
• Maintain and manage data integrity across systems and reports.
• Support the development of dashboards, reports, and presentations that clearly communicate findings Skills:
- Proven experience working with diverse data sources and large datasets.
- Proficient in Excel, including the use of macros for data analysis.
- Experience with other data analysis tools such as Google Sheets, Tableau, and Power BI is a plus..
- Experience working in Voice of Customer team is preferred but not required.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills; ability to build relationships across departments.
- Experience in establishing data standards and improving data processes is a plus.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Comfortable navigating ambiguity and driving clarity through structured analysis.