Join to apply for the Phlebotomist role at Optum. Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. In this role you will directly improve health outcomes by collecting, processing, and testing specimen while providing compassionate patient care.
Schedule: 40‑hour work week, Monday through Friday 9:00 am‑5:30 pm PST, with occasional Saturday rotations.
Location: 9709 Third Avenue NE, First Floor, Seattle, WA 98115.
Primary Responsibilities
- Venipuncture and specimen collection
- Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly.
- Maintain a clean, safe, and efficient work environment.
- Process and prepare specimens for testing and transport.
- Troubleshoot and resolve issues related to specimen collection, testing, and equipment.
- Give proper patient collection instructions (e.g., urine collection, stool collection).
- Instruct patients in post‑phlebotomy care.
- Properly dispose of bio‑hazardous and sharps materials.
- Obtain specimens for microbiology testing.
- Order sufficient supplies and rotate stock to avoid use of outdated supplies.
- Follow venipuncture standard of work (SOW) and processing SOW with positive identification of all patient specimens.
- Perform waived laboratory testing
- Conduct waived laboratory testing.
- Maintain accurate records of patient information, test results, and laboratory procedures.
- Perform quality control and calibration procedures to ensure accuracy.
- Participate in quality assurance activities, including proficiency testing.
- Follow resulting SOW and processing SOW.
- Participate in competency assessment.
- Follow calling critical value policy.
- Customer Experience
- Interact with patients and healthcare providers in a professional and compassionate manner.
- Follow the reception standard of work (SOW) when registering patients.
- Problem‑solve efficiently and promptly.
- Locate missing lab orders and specimens.
- Use competent and efficient phone skills.
- Documented training program to include all elements of CLIA regulation 42CFR493.1423.
- Ability to travel to other locations if needed.
Required Qualifications
- High School Diploma/GED or higher.
- Medical Assistant – Phlebotomist (MA‑Pbt) certification from the state, or completion of an accredited phlebotomy certificate program.
- BLS certification or obtained within 6 months of employment.
- Basic proficiency in Microsoft Office and solid computer skills.
- Reliable transportation and ability to travel to other sites.
- Lifting: ability to lift up to 50 lb and carry up to 24 lb as required.
Preferred Qualifications
- 1 + year phlebotomy experience (or equivalent education).
- Experience drawing blood for 6 + months.
- Previous laboratory experience.
- Pediatrics phlebotomy experience.
Soft Skills
- Work independently with good judgment and accountability.
- Adaptability to work on small or large teams.
- Collaborate well with healthcare providers.
- Strong organization and time‑management skills.
- Ability to multitask and prioritize to meet deadlines.
- Work well under pressure in a fast‑paced environment.
- Excellent verbal and written communication skills.
Pay: The hourly rate for this role ranges from $16.00 to $27.69 per hour for full‑time employment.
We offer comprehensive benefits including health, dental, vision, life & AD&D insurance, 401(k), employee stock purchase plan, education reimbursement, employee discounts, and more.
At UnitedHealth Group, we commit to equal opportunity and a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws.