Principal Cybersecurity - ServiceNow Engineer Job at AT&T in Charlotte

Principal Cybersecurity - ServiceNow Engineer

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Job Description: This position requires office presence of a minimum of 5 days per week and is only located at the posted location(s). No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforces accountability, and masters cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk‑taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.

The GRC and SecOps ServiceNow Configuration Manager is responsible for overseeing the configuration, implementation, and maintenance of ServiceNow modules related to Governance, Risk, and Compliance (GRC) and Security Operations (SecOps). This role ensures that the ServiceNow platform is optimized to support the organization’s risk management, compliance, and security objectives.

Key Responsibilities

• Operational Management: Maintain and troubleshoot the configuration of multiple applications primarily in the GRC and Security Operations Modules.
• Integration: Manage integrations into GRC and SecOps modules to enhance risk management and vulnerability response.
• Process Improvement: Identify and implement process improvements to streamline GRC and SecOps workflows and enhance overall platform efficiency.
• Stakeholder Collaboration: Collaborate with key stakeholders to understand their requirements and provide solutions that align with business objectives.
• Training and Support: Educate and mentor stakeholders on best practices for using ServiceNow GRC and SecOps modules.
• Compliance Monitoring: Ensure compliance with regulatory requirements and internal policies through effective configuration and monitoring.

Qualifications

• Experience: 4+ years in ServiceNow configuration management, particularly in GRC and SecOps modules.
• Skills: Strong analytical, problem‑solving, and communication skills.
• Certifications: ServiceNow certifications in GRC and SecOps, as well as Agile methodologies and security certifications are preferred.

Education

Preferred bachelor’s degree in Information Systems, Engineering, Mathematics, Cyber Security, or equivalent experience.

Experience

Typically requires 8-10 years of experience. Technical Career Pathway (TCP) role.

Supervisory

No.

Our Principal Cybersecurity earns between $141,300 - $211,900 USD annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits & Perks

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company‑designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short‑term and long‑term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Job Details

Weekly Hours: 40 | Time Type: Regular | Location: Charlotte, North Carolina | Salary Range: $141,300 - $211,900

Equal Employment Opportunity

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.