Heartland Dental is hiring: Business Office Assistant in Oklahoma City

Full‑Time Experienced Business Office Assistant Career Opportunity! “No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Business Office Assistant Academy Training & CE Classes Included.”

Expected Full‑Time Work Hours: Monday‑Thursday, 7:30 AM‑5:00 PM & Friday, 7:30 AM‑2:00 PM (Hours subject to change).

About 104th Family Dental

104th Family Dental, a Heartland Dental‑supported practice, is a growing, patient‑focused office seeking a Full‑Time Experienced Business Office Assistant. We pride ourselves on teamwork, continuous learning, and putting patients first.

• 7‑person team that values collaboration, communication, and community.
• Fun, welcoming, goal‑oriented environment.
• Location: 1144 SW 104th, Oklahoma City, OK 73139.
• Same work hours as above.

Fun Facts About the Office

• Celebrate successes and goal achievements.
• Celebrate birthdays and anniversaries.
• Team outings.
• Active community involvement.

Why Heartland Dental?

Heartland Dental is recognized as one of America’s Greatest Workplaces and is dedicated to providing exceptional patient care while fostering a strong team building culture.

What You’ll Gain

• Competitive benefits including health insurance, retirement savings, six paid holidays, and paid time off.
• Front‑loaded education and training for full potential development.
• Stable career with unlimited growth potential in a 20+ year‑old company.
• Access to on‑demand Daily Pay.

More About the Role

• Greet and welcome patients to create a great first impression.
• Manage front‑office duties: answering phones, checking mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems for optimal office performance.

Minimum Qualifications

• High School Diploma or GED.
• At least 1 year of experience in a dental practice.
• Access to PHI necessary for job functions; regular HIPAA training required.
• Experience in a fast‑paced, customer‑centric environment.
• Team player with excellent communication, organization, and multi‑tasking skills.
• Adaptability, sense of urgency, and ability to meet deadlines.

Preferred Experience

• 1+ years of insurance billing and accounts receivable experience.
• Experience with Dentrix or other dental software.

Physical Requirements

• Ability to perform duties with or without reasonable accommodation.
• Prolonged periods sitting at a desk working on a computer.
• Can lift up to 15 pounds at times.
• Availability for virtual or in‑person training sessions throughout the year.

Who is Heartland Dental?

Heartland Dental is the nation’s largest dental support organization, supporting over 3,000 doctors across 39 states and the District of Columbia.

Equal Opportunity Statement

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all applicants with employment the protections of federal, state, and local laws affording equal opportunity in employment.