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REXEL

Automation Product Specialist

REXEL, Rochester, New York, United States

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Job Description Summary: The Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs.

What You'll Do:

Meet or exceed sales goals of assigned technology offer

Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region

Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities

Establish relationships with sales and customers to better understand sales potential

Work with sales to establish joint strategies and activities

Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting

Create and present technical and commercial training for internal and external customers

Describe or demonstrate product to customers

Acquire, use, and continuously develop personal technical knowledge

Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery

Work with prospective customers to move projects through the sales cycle to conclusion

Properly prepare for sales calls, customers events, etc.

Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems

Perform other duties as assigned

Qualifications:

Valid Driver’s License

High School or GED - Required

4 Year / Bachelor's Degree - Preferred

Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public

Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel

Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Additional Information Physical Demands:

Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%

Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%

Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%

Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%

Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%

Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

Up to 10 pounds - Occasionally – up to 20%

Up to 25 pounds - None

Up to 50 pounds - None

Working Environment:

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%

Exposed to electrical hazards; risk of electrical shock - None

Handles or works with potentially dangerous equipment - None

Travels to offsite locations - Frequently – 21% to 50%

Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

Our Benefits Include:

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability Insurance

401K with Employer Match

Paid vacation and sick time

Paid company holidays plus flexible personal days per year

Tuition Reimbursement

Health & Wellness Programs

Flexible Spending Accounts

HSA Accounts

Commuter Transit Benefits

Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.

Employee Discount Programs

Professional Training & Development Programs

Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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