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Chubb

ESIS Claims Team Leader, AGL

Chubb, Overland Park, Kansas, United States, 66213

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JOB DESCRIPTION

ESIS Auto / General Liability Claims Team Leader

ESIS, Inc. (ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of Chubb, offers claims, risk control & loss information systems to Fortune 1000 accounts. We employ over 1,500 professionals across nine regional centers and 15 major claims offices, along with local representatives in select jurisdictions. We manage over $2.5 billion in customer losses and handle more than 320,000 new claims annually. For more information, visit

www.esis.com .

We understand that each risk management program is unique and are committed to providing consultative and innovative solutions to achieve superior results. Our culture and vision enable us to operate as an extension of our clients' risk management teams, aligning goals to foster a collaborative partnership.

Our integrated approach aims to deliver better overall results for your program. Our claim intervention strategy involves the effective deployment of resources and appropriate actions, which are essential for success.

KEY OBJECTIVE: Supervise and direct Claims Representatives in investigating and settling claims to ensure prompt, efficient, and fair service.

MAJOR DUTIES & RESPONSIBILITIES: - Review initial notice of claim, assess coverage validity, and determine qualification for flow process. - Decide on measures when coverage is absent or questionable. - Assign work to Claims Representatives and delegate settlement authority in coordination with the Claim Vice President or Unit Manager. - Retain higher settlement authority for complex cases; directly settle cases when appropriate. - Oversee investigations and claim settlements, ensuring timely contact, investigation, and equitable resolution. - Establish and review loss reserves based on probable obligations. - Direct settlement negotiations and proceedings for subrogation or recovery. - Coordinate with Claims Attorneys for cases in litigation. - Participate in HR processes, including performance evaluations, training, recruitment, and staffing.

QUALIFICATIONS: - High school diploma or equivalent; higher education preferred.

ABOUT US: Chubb is a global leader in insurance, operating in 54 countries. We provide a wide range of insurance products and are committed to equal employment opportunity and compliance with all applicable laws. Our policies promote a diverse and inclusive workplace, prohibiting discrimination, harassment, and retaliation.

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