Customer Service Engineer II - DX - Macon, GA

Join Siemens Healthineers as a Customer Service Engineer II in Macon, GA. We are pioneering breakthroughs in healthcare, and our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. As a Customer Service Engineer II, you will perform technical tasks for accomplishing defined service delivery work for customer equipment. Your responsibilities will include: Servicing equipment in the Savannah, GA area. Installing, troubleshooting, repairing, and performing preventative maintenance on Siemens Healthcare instrumentation at customer sites with minimal supervision. Delivering timely and effective repairs, as well as providing adequate training to operators to ensure optimal system performance, resulting in superior customer satisfaction. Managing financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management. Managing company assets, including a company car, cell phone, computer, tools, inventory parts, etc. Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. To be successful in this role, you should have: Knowledge and experience performing service, preventative maintenance, and modifications on equipment at customer sites with minimal supervision. Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. Experience in testing, repairing, and maintaining capital medical equipment. Strong customer service and communication skills. Proficiency in the use of tools and service test equipment. General understanding of the principles of electricity, power supplies, and grounding. Required skills include: Minimum high school diploma; technical Associate's Degree or equivalent preferred. Proficiency in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools). 3+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments. Valid driver's license, ability to drive independently day and night, and good driving record required. Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone. We offer a competitive salary range of $56,600 - $84,900, as well as a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, and paid sick and safe time. Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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