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Illinois Department of Children and Family Services

Child Welfare Specialist

Illinois Department of Children and Family Services, Springfield, Illinois, us, 62777

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Job Title Child Welfare Specialist (CWS) – Upward Mobility

Agency Illinois Department of Children and Family Services

Location Springfield, IL – 2200 Churchill Rd, Springfield, Illinois, 62702

Job Description We are seeking an organized, professional, and results‑oriented individual to serve as a Child Welfare Specialist. This position provides statewide telephone coverage of a toll‑free number for reports of alleged child abuse and neglect, and performs intake, screening, and reporting duties. It offers an opportunity to help protect children and families across Illinois.

Responsibilities

Provide telephone counseling services or referrals for crisis situations.

Secure and enter accurate information on alleged child abuse/neglect reports into the computer terminal.

Monitor incoming written reports for CPS units.

Complete initial oral reports and subsequent reports related to child welfare services.

Perform additional duties as needed within the scope of the position.

Qualifications

Strong organizational and communication skills.

Either a master’s degree in social work (or related human services field) plus one year of relevant casework experience, or a bachelor’s degree in social work plus one year of relevant casework experience, or a bachelor’s degree in a related human service field plus two years of relevant casework experience.

Degree must be accredited and approved by the Council on Social Work Education.

Eligibility for up to date background check and ability to pass.

Physical and visual ability to perform duties, and willingness to work mandatory overtime.

Conditions of Employment

Must pass a background check.

Must have physical, visual, and auditory ability to carry out assigned duties.

Must be willing to work mandatory overtime.

Education Social work or a related human service field.

Employment Details

Full‑time

Mon‑Fri, 8:00 AM‑4:30 PM

Salary: $6,242 – $9,021 per month (anticipated starting salary)

Union position – collective bargaining agreement applies.

Number of vacancies: 1

Closing Date/Time: 11/03/2025

How to Apply All applicants must apply electronically through the Illinois.jobs2web.com website. State employees should apply through the SuccessFactors employee career portal.

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