Jabil
Sr. IT Manager - Supply Chain Manufacturing
Jabil, St. Petersburg, Florida, United States, 33739
Sr. IT Manager at Jabil
Job Summary: Management of multiple functional areas and/or business areas, and cost centers or Global responsibility for a functional area or initiative.
Responsibilities
Recruitment and Retention: Recruitment of IT personnel; coordination with HR with recruitment activities including interviews, job offers, negotiations, etc.; adhere to local or remote HR or plant policies and procedures.
Employee and Team Development: Participate in 360 review plans for peers and Sr. Management; drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals; support business requirements by allocating resources and providing the reference for IT in company investments for new business or new projects; maintain knowledge of emerging or job technologies required for the role; participate in the exchange of ideas and information within the department; coaching and mentoring of staff.
Performance Management: Performance management, preparation and delivery of Performance Reviews, Personnel Development Plans, Training plans, terminations, turnover, succession planning, reward and recognition programs; perform metrics management and service level management; establish SLA and manage service delivery to meet those requirements; establish clear measurable goals and objectives; solicit ongoing feedback and provide coaching; establish new measurement systems; analyze and report trends; IT scorecard and customer SLA management; report on trends for site or area under your reporting structure.
Communication: Encourage input from team members; provide regular updates to appropriate managers; interface with regional staff; confer with reporting manager on complex situations; maintain knowledge of emerging technologies; exchange knowledge with other Jabil facilities; maintain discretion and confidentiality of data and proprietary information; offer ideas for improvement and implement best practices.
Functional Management Responsibilities – Business Strategy and Direction: Attend cross-regional meetings and strategy events; understand and embrace IT and business strategic direction; define and implement a department strategy; develop and communicate understanding of the business strategy as it pertains to the department; align IT services with business requirements.
Forecast Development and Cost Management: Financial management and cost center management; forecast IT costs and manage IT financials; manage assets and capital costs; prepare ROI analyses and business cases; analyze financial data and results; create action plans; identify ways to reduce cost by streamlining processes and systems.
Technical Management Responsibilities: Direct management of IT managers and/or supervisors; set direction in consultation with IT senior management; regional acquisition and greenfield duties; travel to sites and corporate offices; security and SOX compliance for IT tasks; pursue and enhance best practices; ensure service quality and adherence to company policies and safety standards; serve as escalation point for IT issues; work effectively under pressure with changing priorities; comply with security and safety procedures; may perform other duties as assigned.
Job Qualifications Knowledge Requirements
Strong technical and/or strategic skills; strong analytical skills and quality standards; commitment to customer service; proven success in project management of global projects; ability to participate in projects to ensure global readiness; experience in ensuring processes and people support regional and global responsibilities; strong knowledge of licensing and contracts; strong knowledge of regional logistics operations and industry; proficiency with Microsoft Office and email.
Education & Experience Requirements
Bachelor’s degree required; preferred in Computer Science or Management Information Systems.
Minimum of 8 or more years of work-related experience in a Jabil IT position or equivalent external experience, including at least 5 years in a supervisory or management role; or a combination of education, experience, and/or training.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com email address; direct phone call from a member of the Jabil team; or direct email with a jabil.com email address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution details, driver’s license number or passport information over the phone or via email. If you believe you are a victim of identity theft, contact the FBI internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to the website where posted.
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Industries: Appliances, Electrical, and Electronics Manufacturing
Note: Referrals increase your chances of interviewing at Jabil by 2x
#J-18808-Ljbffr
Responsibilities
Recruitment and Retention: Recruitment of IT personnel; coordination with HR with recruitment activities including interviews, job offers, negotiations, etc.; adhere to local or remote HR or plant policies and procedures.
Employee and Team Development: Participate in 360 review plans for peers and Sr. Management; drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals; support business requirements by allocating resources and providing the reference for IT in company investments for new business or new projects; maintain knowledge of emerging or job technologies required for the role; participate in the exchange of ideas and information within the department; coaching and mentoring of staff.
Performance Management: Performance management, preparation and delivery of Performance Reviews, Personnel Development Plans, Training plans, terminations, turnover, succession planning, reward and recognition programs; perform metrics management and service level management; establish SLA and manage service delivery to meet those requirements; establish clear measurable goals and objectives; solicit ongoing feedback and provide coaching; establish new measurement systems; analyze and report trends; IT scorecard and customer SLA management; report on trends for site or area under your reporting structure.
Communication: Encourage input from team members; provide regular updates to appropriate managers; interface with regional staff; confer with reporting manager on complex situations; maintain knowledge of emerging technologies; exchange knowledge with other Jabil facilities; maintain discretion and confidentiality of data and proprietary information; offer ideas for improvement and implement best practices.
Functional Management Responsibilities – Business Strategy and Direction: Attend cross-regional meetings and strategy events; understand and embrace IT and business strategic direction; define and implement a department strategy; develop and communicate understanding of the business strategy as it pertains to the department; align IT services with business requirements.
Forecast Development and Cost Management: Financial management and cost center management; forecast IT costs and manage IT financials; manage assets and capital costs; prepare ROI analyses and business cases; analyze financial data and results; create action plans; identify ways to reduce cost by streamlining processes and systems.
Technical Management Responsibilities: Direct management of IT managers and/or supervisors; set direction in consultation with IT senior management; regional acquisition and greenfield duties; travel to sites and corporate offices; security and SOX compliance for IT tasks; pursue and enhance best practices; ensure service quality and adherence to company policies and safety standards; serve as escalation point for IT issues; work effectively under pressure with changing priorities; comply with security and safety procedures; may perform other duties as assigned.
Job Qualifications Knowledge Requirements
Strong technical and/or strategic skills; strong analytical skills and quality standards; commitment to customer service; proven success in project management of global projects; ability to participate in projects to ensure global readiness; experience in ensuring processes and people support regional and global responsibilities; strong knowledge of licensing and contracts; strong knowledge of regional logistics operations and industry; proficiency with Microsoft Office and email.
Education & Experience Requirements
Bachelor’s degree required; preferred in Computer Science or Management Information Systems.
Minimum of 8 or more years of work-related experience in a Jabil IT position or equivalent external experience, including at least 5 years in a supervisory or management role; or a combination of education, experience, and/or training.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com email address; direct phone call from a member of the Jabil team; or direct email with a jabil.com email address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution details, driver’s license number or passport information over the phone or via email. If you believe you are a victim of identity theft, contact the FBI internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to the website where posted.
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Industries: Appliances, Electrical, and Electronics Manufacturing
Note: Referrals increase your chances of interviewing at Jabil by 2x
#J-18808-Ljbffr