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Emerus Holdings, Inc.

Patient Accounts Specialist- Insurance

Emerus Holdings, Inc., Houston, Texas, United States, 77246

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Patient Accounts Specialist – Insurance The purpose of this position is to assist in managing the company's outstanding receivables, through routine communication with all payers (e.g., commercial insurance, Medicare, private pay patients, etc.) to ensure expected reimbursement for patient care is processed timely and paid accurately.

Basic Qualifications

High School Diploma or GED, required

2+ years experience in a provider setting (inpatient or outpatient), required

Knowledge of all payors insurance; self-pay after insurance, reimbursements, collections, appeals, claims follow-up and third party billing, required

Experience with medical records or patient accounting systems, required

Knowledge and understanding of state and Federal payment laws, required

Knowledge and understanding of healthcare ‘explanation of benefits' (EOB's), required

Experience with a 10-key adding machine, required

Fluency in English; written and oral communication, required

Essential Job Functions

Follow up on submitted claims (i.e., claim received, pending, processing, paid, etc.) and complete action as appropriate to ensure timely receipt and appropriate reimbursement

Communicate with payers regarding delinquent or denied claims, addressing issues and clearing barriers to payment

Manage claim details and verify accurate reimbursement, so as to initiate account adjustments and/or appeals on payment disputes

File appeals for denied claims and follow-up as necessary through appeal resolution

Manage and maintain outstanding patient balances to ensure accurate reporting of company's accounts receivable

Utilize on-line/telephonic resources to verify benefits and ensure claims are processed according to the appropriate benefit levels

Submit refund requests as necessary

Works special projects as assigned by Supervisor/Director/CFO

Other Job Functions

Meet position's goals and objectives related to accuracy and productivity (e.g., days in AR, cash collections, etc.)

Attend staff meetings or other company sponsored or mandated meetings as required

Perform additional duties as assigned

Willingness and ability to work overtime

Employment type: Full-time

Seniority level: Associate

Job function: Health Care Provider

Industries: Hospitals and Health Care

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