Inpatient Phlebotomist

Overview Accurately collects specimens from patients with the appropriate sense of urgency, communicates effectively with nursing staff, collaborates with laboratory staff and leadership, assists in training new team members, performs clerical and miscellaneous duties as needed.

Responsibilities Obtains blood specimens:

Follows proper patient identification protocols

Follows established blood collection protocols

Utilizes straight needle during most venipunctures performed

Fully competent in order of draw

Checks tubes at time of collection for expiration dates

Demonstrates a high level of skill resulting in minimal unsuccessful draws or recollects

Demonstrates excellent knowledge of blood collection fundamentals including but not limited to anatomy, theory, and safety

Understands special collection techniques including but not limited to ice, foil wrap, special tubes, and trace metals

Follows proper collection protocol for blood cultures with minimal contamination

Provides support for all departments in obtaining prior unsuccessful collections

Performs daily, weekly, and monthly maintenance or safety checks as assigned

May perform basic pre-analytic processing functions such as centrifuging or aliquoting samples as needed

Patient care:

Uses name and title to introduce self to all patients

Communicates the services being performed and what is needed from the patient

Utilizes professional, medical terminology

Uses empathy and de-escalation skills as needed when interacting with patients and navigating stressful situations

Acts in accordance with The Christ Hospital Health Network mission, vision and values

Housekeeping:

Keeps phlebotomy cart clean and free of food and beverages

Keeps phlebotomy stock room area clean and organized

Ensures cart is free from expired items

Properly disposes of all trash and sharps in the appropriate containers

Properly disposes of PHI

Productivity expectations:

Prioritizes workload between routine, stat, and timed draws

Performs first blood collection within 15 minutes of scheduled shift start time

Ensures transit of samples to laboratory within 30 minutes of collection

Ability to consistently perform five patient draws per hour when required by volume

Communication and clerical duties:

Answers department phone(s) promptly and courteously, identifying self to caller

Handles phone requests with minimal call transfers

Checks and responds to all email and team communication boards regularly

Ensures all required forms are filled out completely and accurately

Completes all required training by assigned due date

Effectively utilizes computer systems to look up patients and check order and draw status

Other duties and expectations:

Collaborates with team members to assist in obtaining prior unsuccessful collections

Ensures adequate coverage for lunch breaks via established department systems and procedures

Performs training and provides feedback for new hires

Assists co-workers in problem resolution

Assists others after assigned duties are complete

Performs all other duties as assigned.

Qualifications KNOWLEDGE AND SKILLS: REQUIRED SKILLS AND KNOWLEDGE: Ability to read and comprehend written information required; ability to effectively perform a variety of job duties in a stressful, fast paced environment required; Phlebotomy skills required; keyboarding skills preferred.

Ability to work while standing, bending or walking while pushing a cart for entire shift.

Superior time management, planning, and organization skills.

Excellent written and verbal communication skills.

Critical thinking skills to support quality decision-making.

Working knowledge of basic computer applications.

EDUCATION: High school diploma or GED required; completion of formal phlebotomy training program or equivalent is required

YEARS OF EXPERIENCE: At least one year of phlebotomy experience in a fast paced environment preferred.

LICENSES & CERTIFICATIONS: Phlebotomy certification preferred.

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