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Lifeline Center for Child Development

Program Director, Child & Family Clinic

Lifeline Center for Child Development, Syracuse, New York, United States

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Program Director – Child & Family Clinic and Lifeline Center

About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities.

Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement — fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles.

Key Responsibilities

Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic.

Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision.

Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation.

Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics.

Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families.

Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs.

Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives.

Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations.

Qualifications

Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure.

Minimum of 5 years of progressive clinical leadership experience in mental health or child / family services.

Strong background in supervision, evidence-based practices, and trauma-informed care.

Proven experience with program evaluation, compliance, and data-informed management.

Commitment to equity, inclusion, and culturally responsive practice; bilingual (English / Spanish or other languages) strongly preferred.

Excellent organizational, communication, and interpersonal skills.

Compensation $90-95K Annually

Comprehensive Benefits Merit Based Bonus Opportunity

To Apply Send your resume and cover letter to tsimon @lifelinecenter.org

with the subject line "Program Director – Child & Family Clinic."

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