State of Delaware
Developmental Disabilities Residential Unit Manager
State of Delaware, Los Angeles, California, United States
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
Summary Statement
The incumbent will support the monitoring and oversight of Medicaid Home and Community‑Based Waiver services to ensure compliance with Federal and State regulations. Key responsibilities include safeguarding client rights, assisting with reportable incident investigations, evaluating person‑centered planning, and supporting the development and implementation of corrective action plans as needed. Duties are carried out through observations, reports, and audits. This position is office‑based and does not provide direct facility‑based care. Essential Functions
Plans, assigns, reviews, evaluates and trains staff in the assigned unit. Develops active treatment plans for assigned clients based on input from unit staff. Conducts interdisciplinary team conferences. Insures the physical operation of the unit is maintained by requisitioning needed supplies and materials, checking maintenance and ensuring work orders are completed. Investigates complaints regarding patient abuse and initiates appropriate corrective action. Prepares reports of unit activities and maintains client case files and records. Job Requirements
Possession of a Bachelor’s degree or higher in a human services or related field OR a licensed Registered Nurse OR Doctor of Medicine or Osteopathy. At least one year experience providing professional services to individuals with intellectual and developmental disabilities. Six months experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures. Six months experience in making recommendations as part of a client’s service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits. Six months experience in narrative report writing. Knowledge of staff supervision acquired through coursework, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees. Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I'9 information to confirm that you are authorized to work in the U.S. DHSS does not provide employment‑based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. Benefits
To learn more about the comprehensive benefit package please visit https://dhr.delaware.gov/benefits/ Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov. Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support. EEO Statement
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
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The incumbent will support the monitoring and oversight of Medicaid Home and Community‑Based Waiver services to ensure compliance with Federal and State regulations. Key responsibilities include safeguarding client rights, assisting with reportable incident investigations, evaluating person‑centered planning, and supporting the development and implementation of corrective action plans as needed. Duties are carried out through observations, reports, and audits. This position is office‑based and does not provide direct facility‑based care. Essential Functions
Plans, assigns, reviews, evaluates and trains staff in the assigned unit. Develops active treatment plans for assigned clients based on input from unit staff. Conducts interdisciplinary team conferences. Insures the physical operation of the unit is maintained by requisitioning needed supplies and materials, checking maintenance and ensuring work orders are completed. Investigates complaints regarding patient abuse and initiates appropriate corrective action. Prepares reports of unit activities and maintains client case files and records. Job Requirements
Possession of a Bachelor’s degree or higher in a human services or related field OR a licensed Registered Nurse OR Doctor of Medicine or Osteopathy. At least one year experience providing professional services to individuals with intellectual and developmental disabilities. Six months experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures. Six months experience in making recommendations as part of a client’s service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits. Six months experience in narrative report writing. Knowledge of staff supervision acquired through coursework, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees. Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I'9 information to confirm that you are authorized to work in the U.S. DHSS does not provide employment‑based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. Benefits
To learn more about the comprehensive benefit package please visit https://dhr.delaware.gov/benefits/ Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov. Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support. EEO Statement
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
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