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Marsh & McLennan Companies

Vice President Marketing & Communications

Marsh & McLennan Companies, Oceanside, California, United States, 92058

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The VP of Marketing & Communications is responsible for leading Marsh McLennan Agency’s West Region Marketing & Communications (“MarComm”) department, overseeing areas of regional support including digital marketing, social media, events, client communications, internal communications, advertising, design, external marketing partnerships, and proposals. This individual works closely with regional C‑Suite leadership and department stakeholders to ensure that our marketing efforts align with our strategic goals, executing on internal and external initiatives from mass communication to community involvement and local media that help bolster our brand and position us for growth across the West region.

Essential Duties & Responsibilities: include, but are not limited to, the following:

External Marketing:

Assist in the strategic planning, execution, and performance analysis of marketing campaigns including client and prospect email marketing, paid social media, and paid sponsor content

Manage relationships with key external marketing partners within our West Region markets – reviewing and renewing annual contracts for partnerships and sponsorships, vetting new opportunities, and working with the team to execute corresponding marketing deliverables throughout the year

Events:

Offer strategic guidance and partnership to Events Manager in the execution of both internal and external events

Play a key role in the agenda planning, script development, execution and day‑of support for our regional sales summit, bringing together the west’s sales producers for a multi‑day conference in Southern California annually

Ensure internal events help bolster company culture, mission and values, and employee retention

Ensure external events position MMA as a leader within the business community across West region markets and specifically, the insurance industry

Help vet and assess value of potential new sponsorships

Communications

Collaborate with leadership and department stakeholders to develop internal colleague‑facing messaging around key initiatives, prioritizing a culture of transparency, inclusion, and excellence

Coordinate execution of quarterly CEO report, collaborating with MarComm team members and department contributors to draft, design, and deliver digital report

Direct all media related or speaking opportunities for leadership and sales executives, collaborating with National Media Manager to ensure we are compliant with MMC media policy and putting our best foot forward – during both normal and crisis operations

Collaborate with subject matter experts to develop a variety of content such as by‑lined published articles, creative copy, speaking scripts for leadership and sales executives, internal communications, and sales collateral

Brand Management:

Direct efforts to identify the most effective positioning of MMA within the marketplace, monitoring West region markets for changes that impact the brand

Integrate the brand into all external and internal communications

Act as a steward, defender and promoter of the brand

Partnership with National MarComm:

Represent the West region on national MMA MarComm Council (consisting of MMA’s CMO and SVP Marketing team), providing regional input and ensuring updates and initiatives driven nationally are communicated to regional stakeholders accordingly

Help identify areas of national ownership vs. regional ownership, ensuring regional MarComm team is focused on the right tasks and goals

Carry out direction regarding brand, messaging, and compliance from national MarComm team in all regional efforts

Leadership & Staff Development:

Foster a collaborative and creative team environment for all MarComm colleagues. Host and run MarComm department meetings to discuss current and upcoming regional initiatives, relay national marketing initiatives, review campaign results, and strategize/brainstorm on ways to support regional business goals

Supervise and provide ongoing coaching and support to direct reports – meeting regularly to determine progress, offer guidance, and annually evaluate performance of direct reports

Administrative/Operations:

Monitor marketing and advertising budgets, renewed and new opportunities with P&L leaders across West region offices to ensure marketing dollars are used effectively and impactfully

Regularly collaborate with stakeholders across all west region departments including sales, HR, finance, legal and compliance, and business lines to ensure alignment and support for marketing initiatives

Provide annual report regarding MarComm activities and projects to the Executive Committee

Required Education & Experience

Bachelor’s degree in Marketing, Communications, Business or a related field, or equivalent work experience

A minimum of ten (10) years of experience in marketing, brand management or corporate communications

Proven leadership experience in managing a team

Proven ability to develop and execute strategic marketing plans that align with business objectives and drive measurable results

Knowledge, Skills & Abilities

Superior leadership and interpersonal skills, with the ability to communicate a clear vision and unique point of view

Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously

Demonstrated ability to develop, plan, and implement short- and long‑range goals

Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form

Strong analytical skills with the ability to interpret both qualitative and quantitative data and make data‑driven decisions

Excellent writing and editing skills, with an understanding of style and techniques for a wide variety of written materials including publications, web, newsletters, proposals, new releases, etc.

Ability to work collaboratively in a team environment and communicate effectively with diverse stakeholders and leaders

Aptitude for learning internal systems, applications and internal workflow of the department

Must be proficient in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Access)

Proficiency in marketing software and tools, including CRM systems, email marketing platforms and design software

Work Environment & Physical Demands

Ability to use computer keyboard and sit in a stationary position for extended periods.

Work is performed in a typical interior/office work environment.

15% – 30% travel may be required.

Extended work hours (10 – 12 hrs/day) required on occasion due to attendance and participation at networking and industry functions

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The applicable base salary range for this role is $75,600 to $132,300. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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