Sphere Entertainment Co.
Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next‑generation entertainment medium powered by cutting‑edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct‑to‑consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.
Who are we Hiring? This position is responsible for directing the food & beverage operations within Sphere. The VP, Food & Beverage Operations Sphere will oversee concessions, bars, suites, catering, clubs, lounges, culinary, stewarding and warehouse operations. The VP Food & Beverage Operations reports into the SVP & General Manager MSG Sphere.
Responsibilities
Drive operational and service excellence through product, people, quality and innovation standards while collaborating with MSG and Venue management.
Lead the operation of customer, employee and vendor experience, ensuring baseline programs are in place throughout MSG Sphere.
Lead all food and beverage related venue site coordination and internal commissioning, liaising with project food service equipment contractor, MEP contractors, design team, site coordination/construction team, venue management team and local regulatory jurisdictions.
Drive and support operational excellence at MSG Sphere while initiating action plans related to food and beverage service, standards, supply management and DOH compliance.
Consistently upgrade food quality, concept, beverage service, product, efficiency and presentation within MSG.
Implement, monitor and manage staffing levels, cost controls, food and beverage cost, and payroll compliance to maximize profit and expected levels of service.
Ensure quality control for guest experience and product development in a dynamic and innovative environment and evaluate through firsthand observation, objective feedback and interaction. Create and execute applicable action items in a timely manner.
Remain current with industry and market developments, competitive set and product.
Guide management team to operate efficiently regarding service levels and guest satisfaction.
Review and analyze financial and operating reports daily and initiate action to improve performance. Use internal data sources such as financial reports, event P&L’s, KPI’s, event schedules and production budgets to monitor ongoing performance against established standards and objectives.
Keep apprised of all operational aspects, public relations concerns, financial and technological changes.
Provide the highest level of guest service within a secure and safe environment for our guests and employees during all events and public functions.
Actively participate in the negotiation of labor agreements and maintain positive labor relations with all key stakeholders. Ensure adherence to labor agreements.
Support other venue food & beverage operations as directed by senior management.
Foster and maintain a positive and productive environment for all employees.
Qualifications
Minimum 15 years of Food & Beverage Operational Management senior level experience with direct responsibility for supervising and directing staff across a wide range of operating functions within a large arena, theater, or entertainment complex (strongly preferred).
Previous experience as a hospitality General Manager or Vice President Food & Beverage.
Four‑year degree in Hotel/Restaurant Management, Event Management, Business Management or an equivalent combination of education and experience is required.
Demonstrated knowledge of Collective Bargaining Agreements (CBA) and ability to manage a diverse workforce of non‑union and/or union and internal and/or third‑party employees.
Contract negotiation experience is strongly desired.
Multi‑property culinary and front‑of‑the‑house experience (Concessions, Bars, Lounges, Fine Dining Restaurants, Multi‑property fast food) is necessary.
Ability to set standards while developing metrics to audit and ensure compliance is essential.
Experience interacting with C‑Suite Management teams, and all levels of employee population.
Extensive knowledge of Department of Health (DOH) codes and guidelines required. Local knowledge of Las Vegas, Clark County and/or Nevada local regulations and standards preferred.
Ability to analyze and interpret financial data with an emphasis on a budget planning model.
Experience with P&L management and capital planning required.
Knowledge of food & beverage inventory systems and controls required.
In‑depth knowledge of facility management and local fire and building codes required.
Excellent verbal & written communication, organizational and time‑management skills required.
Must be able to multi‑task and prioritize in a deadline‑oriented environment.
PC skills including MS Word, Excel, Outlook, and PowerPoint.
Possess exceptional attention to detail and strong follow‑up skills.
Experience in managing cross‑functional teams and building relationships.
Successful track record of measuring improvements in customer satisfaction and loyalty.
Demonstrates integrity, tact, diplomacy and a commitment to company values and principles while ensuring the utmost consistency.
Skilled at working collaboratively and in a team environment.
Ability to work under pressure and meet deadlines while managing multiple tasks.
Special Requirements
Extensive walking, sitting, standing for long periods; desk functions inclusive of typing.
Must be able to work a flexible schedule inclusive of days, weekends, nights and holidays required.
Ability to travel through MSG venues as necessary.
Certifications: Alcohol Awareness (TAM) Card, Food Handler’s Card.
Pay Range: $160,000—$250,000 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds. MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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Who are we Hiring? This position is responsible for directing the food & beverage operations within Sphere. The VP, Food & Beverage Operations Sphere will oversee concessions, bars, suites, catering, clubs, lounges, culinary, stewarding and warehouse operations. The VP Food & Beverage Operations reports into the SVP & General Manager MSG Sphere.
Responsibilities
Drive operational and service excellence through product, people, quality and innovation standards while collaborating with MSG and Venue management.
Lead the operation of customer, employee and vendor experience, ensuring baseline programs are in place throughout MSG Sphere.
Lead all food and beverage related venue site coordination and internal commissioning, liaising with project food service equipment contractor, MEP contractors, design team, site coordination/construction team, venue management team and local regulatory jurisdictions.
Drive and support operational excellence at MSG Sphere while initiating action plans related to food and beverage service, standards, supply management and DOH compliance.
Consistently upgrade food quality, concept, beverage service, product, efficiency and presentation within MSG.
Implement, monitor and manage staffing levels, cost controls, food and beverage cost, and payroll compliance to maximize profit and expected levels of service.
Ensure quality control for guest experience and product development in a dynamic and innovative environment and evaluate through firsthand observation, objective feedback and interaction. Create and execute applicable action items in a timely manner.
Remain current with industry and market developments, competitive set and product.
Guide management team to operate efficiently regarding service levels and guest satisfaction.
Review and analyze financial and operating reports daily and initiate action to improve performance. Use internal data sources such as financial reports, event P&L’s, KPI’s, event schedules and production budgets to monitor ongoing performance against established standards and objectives.
Keep apprised of all operational aspects, public relations concerns, financial and technological changes.
Provide the highest level of guest service within a secure and safe environment for our guests and employees during all events and public functions.
Actively participate in the negotiation of labor agreements and maintain positive labor relations with all key stakeholders. Ensure adherence to labor agreements.
Support other venue food & beverage operations as directed by senior management.
Foster and maintain a positive and productive environment for all employees.
Qualifications
Minimum 15 years of Food & Beverage Operational Management senior level experience with direct responsibility for supervising and directing staff across a wide range of operating functions within a large arena, theater, or entertainment complex (strongly preferred).
Previous experience as a hospitality General Manager or Vice President Food & Beverage.
Four‑year degree in Hotel/Restaurant Management, Event Management, Business Management or an equivalent combination of education and experience is required.
Demonstrated knowledge of Collective Bargaining Agreements (CBA) and ability to manage a diverse workforce of non‑union and/or union and internal and/or third‑party employees.
Contract negotiation experience is strongly desired.
Multi‑property culinary and front‑of‑the‑house experience (Concessions, Bars, Lounges, Fine Dining Restaurants, Multi‑property fast food) is necessary.
Ability to set standards while developing metrics to audit and ensure compliance is essential.
Experience interacting with C‑Suite Management teams, and all levels of employee population.
Extensive knowledge of Department of Health (DOH) codes and guidelines required. Local knowledge of Las Vegas, Clark County and/or Nevada local regulations and standards preferred.
Ability to analyze and interpret financial data with an emphasis on a budget planning model.
Experience with P&L management and capital planning required.
Knowledge of food & beverage inventory systems and controls required.
In‑depth knowledge of facility management and local fire and building codes required.
Excellent verbal & written communication, organizational and time‑management skills required.
Must be able to multi‑task and prioritize in a deadline‑oriented environment.
PC skills including MS Word, Excel, Outlook, and PowerPoint.
Possess exceptional attention to detail and strong follow‑up skills.
Experience in managing cross‑functional teams and building relationships.
Successful track record of measuring improvements in customer satisfaction and loyalty.
Demonstrates integrity, tact, diplomacy and a commitment to company values and principles while ensuring the utmost consistency.
Skilled at working collaboratively and in a team environment.
Ability to work under pressure and meet deadlines while managing multiple tasks.
Special Requirements
Extensive walking, sitting, standing for long periods; desk functions inclusive of typing.
Must be able to work a flexible schedule inclusive of days, weekends, nights and holidays required.
Ability to travel through MSG venues as necessary.
Certifications: Alcohol Awareness (TAM) Card, Food Handler’s Card.
Pay Range: $160,000—$250,000 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds. MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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