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City of Alameda

Support Services Manager

City of Alameda, Alameda, California, United States, 94501

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About Alameda Municipal Power In 1887, the City of Alameda paid $20,000 for installations of 13 streetlights and a 90‑kW generating station to power them. That made the oldest public electric utility west of the Mississippi. Today, AMP supplies safe and reliable power at lower rates while reinvesting in the community.

About the Department Support Services at AMP provides critical operational support that enables the utility to function efficiently and effectively. This team manages procurement & purchasing, inventory management, fleet and facilities maintenance, and meter reading activities.

About the Position

Under general direction, manages the electric utility’s support services section, including centralized purchasing, storeroom operations, RFP/RFQ/IFB processes, contracts, fleet operations, surplus property, record retention programs, facilities and grounds maintenance, meter reading and field services.

Supervises and coordinates the work of assigned staff.

Performs related duties as required.

Benefits of Employment

Four‑day, 36‑hour work week (Monday‑Thursday)

CalPERS Retirement: Classic Members 2% at 55 formula, 8.868% contribution; New Members 2% @ 62 formula, 8.25% contribution.

Medical: Comprehensive health coverage available; City contributions toward premiums.

Dental: Coverage for employees and dependents.

Vacation: 75 hours annually, increasing with service.

Management Incentive Leave: 27 hours per fiscal year.

Holidays: 11 City holidays.

Floating Holidays: 4 days.

Sick Leave: 90 hours annually; unused converted to service credit at retirement.

Deferred Compensation: Up to 1% 457(b) matching after 1 year of continuous service.

Key Responsibilities

Directs and oversees planning of administrative and support services. Assigns work, monitors workflow, reviews product quality, and implements improvements.

Plans, coordinates, supervises, selects, trains, and evaluates staff in purchasing, RFP/RFQ/IFB, contract management, central stores, fleet, facilities, mail processing, surplus property, and records retention.

Develops division goals, recommends policies, systems, and procedures in compliance with legal requirements.

Administers the budget for purchasing and facilities maintenance.

Performs acquisition of materials, supplies, equipment, and services, including bid processing, vendor negotiations, and contract administration.

Oversees meter reading and field service operations, ensuring accurate data and resolving discrepancies.

Directs central storeroom shipping, receiving, issuing, warehousing, and inventory control.

Manages record retention program and mailing services.

Supervises maintenance of buildings, grounds, and equipment, including contractor oversight.

Administers vehicle fleet operations, procurement, maintenance, and disposal.

Prepares studies and reports for governing authorities and partners with other departments, contractors, and consultants.

Provides training and support on administrative and support service policies.

Performs related duties as required.

Working Conditions

Indoor office and outdoor field work; potential exposure to high‑voltage lines and construction sites.

Exposure to wet, humid, extreme cold or heat, fumes, chemicals, and vibration.

Travel within city limits by vehicle.

Noise levels moderate to loud depending on environment.

Interaction with upset staff or public representatives.

Physical Demands

Dexterity and vision for computer operation and document handling.

Prolonged sitting or standing; occasional lifting up to 25 pounds.

Mobility on uneven terrain; potential use of construction or electrical equipment.

Hearing and speaking for communication.

Education & Experience Education Graduation from an accredited four‑year college or university with major coursework in material management, purchasing, economics, accounting, finance, business, public administration or a related field.

Experience Four years of professional experience in large‑scale operation (purchasing, warehousing, meter reading, facilities maintenance) with at least two years in a supervisory capacity. Municipal, government or public utility experience desirable.

Knowledge Governmental purchasing principles, RFP/RFQ/IFB process, inventory control, vehicle procurement and maintenance, facilities management, federal, state, and local laws, financial applications, computer hardware and software, supervisory principles.

Ability Assess, plan, develop, and implement purchasing, warehousing, fleet operation programs, meter reading and field services, facilities and grounds maintenance, inventory control, and records retention. Evaluate bids, prepare specifications, make recommendations, coordinate inter‑departmental activities, produce reports, maintain records, communicate effectively, exercise sound judgment, and supervise staff.

Other Requirements

Certified Purchasing Manager (CPM) desirable.

Certified Professional Public Buyer (CPPB) or Certified Public Purchasing Officer (CPPO) highly desirable.

Valid California Driver’s License with satisfactory record as required for vehicle operation.

Selection Process The examination process may include an application, supplemental questionnaire, written exam, performance exam, and/or oral interview. Qualified applicants will be notified in advance of testing dates. Successful candidates will be placed on an Eligible List; final selection is by the Department Head with approval from the City Manager.

E-Verify New employees must provide documentation to establish identity and work authorization, including a valid U.S. Social Security card. Photocopies not accepted.

Veteran's Preference Credit Applicants who honorably discharged from active duty, reservist, or National Guard service of at least 18 consecutive months within the past five years are eligible. Provide a legible copy of DD‑214 with discharge type and dates.

Equal Opportunity Employer The City of Alameda encourages minorities, women, and disabled individuals to apply. Employment and promotion are based on merit, with no discrimination based on sex, marital status, disability, race, sexual orientation, political affiliation, religious creed, color, national origin, or age. Qualified disabled persons must be able to perform essential functions with reasonable accommodation. Requests for accommodation should be made to the Human Resources Department.

Information may be subject to change and is not a contract.

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