Northwestern Medicine Central DuPage Hospital
Patient Services Rep Radiation Oncology Full-time Days
Northwestern Medicine Central DuPage Hospital, Warrenville, Illinois, United States, 60555
Patient Services Rep Radiation Oncology Full-time Days
Join to apply for the
Patient Services Rep Radiation Oncology Full-time Days
role at
Northwestern Medicine Central DuPage Hospital .
The salary range for this position is $18.84 - $24.49 (Hourly Rate). Placement within the salary range depends on factors such as relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement.
Referrals increase your chances of interviewing at Northwestern Medicine Central DuPage Hospital by 2x.
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Description The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities
Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
Obtains and updates patient demographic information and company information from all patients.
Answers phone and schedules appointments.
Directs and documents patient calls as appropriate.
Coordinates scheduling of outside testing for patients.
Serves as liaison between patient and practice.
Provides back-up for scheduling appointments.
Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality.
Completes daily reconciliation report to assure charges have been entered correctly.
Pulls charts and readies them for the next day appointments; files completed patient charts daily.
Files test/procedure results inpatient's medical record after physician has signed off on the results.
Liaisons with company representatives or potential employees to assure correct services are provided.
Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current.
Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
Qualifications
High School Diploma or equivalent required.
One to three years prior Physician office experience required.
Preferred Qualifications
Medical office coding preferred.
Previous customer service experience preferred.
Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case‑by‑case basis and follow all state and federal guidelines.
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Patient Services Rep Radiation Oncology Full-time Days
role at
Northwestern Medicine Central DuPage Hospital .
The salary range for this position is $18.84 - $24.49 (Hourly Rate). Placement within the salary range depends on factors such as relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement.
Referrals increase your chances of interviewing at Northwestern Medicine Central DuPage Hospital by 2x.
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Description The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities
Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
Obtains and updates patient demographic information and company information from all patients.
Answers phone and schedules appointments.
Directs and documents patient calls as appropriate.
Coordinates scheduling of outside testing for patients.
Serves as liaison between patient and practice.
Provides back-up for scheduling appointments.
Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality.
Completes daily reconciliation report to assure charges have been entered correctly.
Pulls charts and readies them for the next day appointments; files completed patient charts daily.
Files test/procedure results inpatient's medical record after physician has signed off on the results.
Liaisons with company representatives or potential employees to assure correct services are provided.
Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current.
Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
Qualifications
High School Diploma or equivalent required.
One to three years prior Physician office experience required.
Preferred Qualifications
Medical office coding preferred.
Previous customer service experience preferred.
Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case‑by‑case basis and follow all state and federal guidelines.
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