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Tailor Made Pest Control LLC

Customer Comfort Specialist (Pest & Wildlife Solutions)

Tailor Made Pest Control LLC, Louisville, Kentucky, us, 40201

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Overview

Customer Care Technician (a.k.a. Pest Therapist) – Tailor Made Pest Control LLC Join to apply for the Customer Care Technician (a.k.a. Pest Therapist) role at Tailor Made Pest Control LLC. Be the calm, confident problem-solver who restores comfort, confidence, and peace of mind. About Tailor Made Pest and Wildlife

Are you looking to be part of a fast-growing, people-first company that’s transforming the pest control experience? At Tailor Made Pest and Wildlife, we do things differently. Led by a respected Board Member of the Kentucky Pest Management Association, our team is known nationwide — and even globally — for raising the standard of professionalism in pest management. We’re a small but mighty company that values empathy, craftsmanship, and connection. If you love solving problems, helping people, and making an impact, this is your place to shine. About The Role

Our Customer Care Technicians aren’t just pest control professionals — they’re therapists for stressed-out homeowners. When people call us, they’re often anxious, embarrassed, or frustrated. There’s a social stigma around having bugs or wildlife problems, and many customers feel judged or ashamed. You’ll bring calm to chaos — listening, understanding, and reassuring customers while solving the problem with precision and care. You’ll be their trusted expert, their problem solver, and their go-to for peace of mind. What You’ll Do

Inspect homes and businesses to identify pest or wildlife issues Implement effective treatment plans and preventative solutions Seal entry points and create long-term defenses against infestations Be the calm in the chaos by comforting customers who are upset, anxious, or embarrassed about having pests Listen empathetically and explain issues in a reassuring, judgment-free way Turn stressful experiences into positive ones through patience and professionalism Maintain accurate notes that reflect customer needs and desires Communicate clearly with clients and teammates Follow up with customers to ensure lasting satisfaction What You Bring

A valid driver’s license and clean driving record Exceptional communication and listening skills A genuine desire to help people and solve problems Ability to stay calm under pressure and bring positive energy to tough situations Bonus: experience in pest control, construction, or customer service What We Offer

Comprehensive training — learn from one of the most respected leaders in the industry Opportunities for growth into management, wildlife exclusion, or customer service leadership A collaborative, supportive team culture where your effort is recognized Paid time off and flexibility when you need it Pride in working for a company that’s known for professionalism, empathy, and results Why You’ll Love This Job

This is more than pest control — it’s people care. You’re not just spraying chemicals or setting traps. You’re walking into someone’s home at one of their most vulnerable moments and helping them reclaim their peace of mind. You’ll leave each day knowing you made a real difference — one family, one business, one customer at a time. Join Tailor Made Pest and Wildlife — become a Customer Care Technician, the trusted professional who fights pests and fear in equal measure. Apply today and help us make pest control personal, professional, and Tailor Made. Powered by JazzHR svlkvgC1Kp Job details

Seniority level: Entry level Employment type: Full-time Job function: Engineering and Information Technology Industries: Internet Publishing Referrals increase your chances of interviewing at Tailor Made Pest Control LLC by 2x

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