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H&R Block

Block Advisors Tax Associate

H&R Block, Pleasanton, California, United States, 94566

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About the Role Join us as a Block Advisors Tax Associate at

H&R Block

and help clients navigate their tax needs while gaining industry‑leading expertise.

About the Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We pride ourselves on a high‑performing, connected culture where everyone feels like they belong.

Typical Day & Responsibilities

Conduct tax interviews with clients face‑to‑face and through virtual tools (video, phone, chat, email)

Prepare complete and accurate tax returns

Generate business growth, increase client retention, and offer additional products and services

Provide clients with IRS support

Support office priorities through teamwork and collaboration

Grow your tax expertise

Qualifications & Desired Skills

Bachelor’s degree in accounting or related field

Previous experience in customer service or retail environment

Experience working in a fast‑paced, supportive environment

Ability to work a minimum of 25‑35 hours weekly during tax season and up to 40 hours during peak weeks

Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course

Comfort working with virtual tools — video, phone, chat

Effective communication in person, via phone, and in writing

High school diploma or equivalent (or higher)

Must meet all other IRS and applicable state requirements

Benefits

Employee Assistance Program with Health Advocate

Wellbeing program, BetterYou

Neurodiversity and caregiver support

Various discounts on everyday items and services

Medical coverage, 401(k) retirement savings plan and employee stock purchase plan

Pay Range $11.00 – $27.00 per hour. Local minimum wage laws apply. Pay may include incentive or short‑term incentive plans.

Equal Opportunity Employer H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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