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Cloudflare

Senior Specialist Solutions Engineer - Zero Trust

Cloudflare, Chicago, Illinois, United States, 60290

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Senior Specialist Solutions Engineer - Zero Trust

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

About The Department The Solutions Engineering team at Cloudflare is a group of trusted technical advisors who partner with our customers to solve their most complex security and performance challenges. We work hand‑in‑hand with the sales organization to navigate the entire customer journey, from initial discovery and solution design to proof‑of‑concept and implementation.

About The Role As a Senior Solutions Engineer Specialist, you will be a pivotal technical expert and strategic advisor, focusing on the Cloudflare One product suite. You will partner with our sales team and engage directly with our customers to architect and demonstrate how our Zero Trust and SASE solutions can solve their unique security, performance, and reliability needs.

Responsibilities

Serve as a trusted technical advisor to our customers, helping them architect the optimal solution for their business needs using the Cloudflare One product suite.

Guide qualified prospects through the solution design and proof‑of‑concept stages, effectively demonstrating the key capabilities and value of the Cloudflare One portfolio.

Collaborate with sales partners to consistently achieve pipeline generation and revenue goals.

Analyze customer IT landscapes and security requirements to develop robust architectures that support their strategic objectives.

Clearly articulate the benefits and technical differentiators of the Cloudflare One product portfolio against competing solutions.

Enhance customer retention by identifying, capturing, and communicating product gaps or feature requests to internal product and engineering teams.

Collaborate with Product Teams by being the voice of our customers, sharing insights, trends, and product gaps to help shape the product suite and solution roadmap.

Qualifications

5+ years of experience in a customer‑facing technical role such as Technical Sales, Solutions/Systems Engineering, or a related field.

Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior‑level executives.

Deep understanding of the modern cybersecurity landscape, including common threats (e.g., malware, ransomware, phishing, botnets) and mitigation strategies.

Fundamental knowledge of customer network and application architectures, including hybrid environments leveraging public clouds (Azure, AWS, GCP).

Solid grasp of SASE concepts and Zero Trust networking architectures.

Hands‑on experience with one or more of the following: Secure Web Gateway (SWG), CASB, DLP, DNS security (including DNS over HTTPS), Identity Provider (IdP) integration (SAML, OTP), and SIEM/log analytics platforms.

Proficiency with networking fundamentals, including routing, subnetting, VPNs, and SD‑WAN concepts.

Familiarity with client operating system fundamentals and software distribution methods.

Knowledge of the competitive landscape for CDN, WAF, DDoS mitigation, and Zero Trust Network Access (ZTNA) solutions.

Direct experience with Cloudflare’s Zero Trust solutions (Access, Gateway, Browser Isolation) is a significant plus.

Strong project management skills, with the ability to work to deadlines and prioritize effectively among competing goals.

Compensation For Chicago based hires: Estimated annual salary of $208,000 – $254,000.

Equity This role is eligible to participate in Cloudflare’s equity plan.

Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. The benefits program includes health care, caregiving, capital building, and more.

Medical/Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Fertility & Family Forming Benefits

On‑demand mental health support and Employee Assistance Program

Global Travel Medical Insurance

Short and Long Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Flexible paid time off covering vacation and sick leave

Leave programs, including parental, pregnancy health, medical, and bereavement leave

EEO Statement Cloudflare is a proud equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other basis protected by law. We provide reasonable accommodations to qualified individuals with disabilities.

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