Remote Jobs
Employer Industry: Automotive Technology Solutions
Why consider this job opportunity:
Base salary of $70,000 with total compensation earning potential of up to $100,000
Fully remote work opportunity, providing flexibility in your work environment
Chance to build strong, trust‑based relationships with customers, enhancing customer satisfaction
Opportunity for career advancement and personal growth within a supportive team
Involvement in driving renewals and expansions, contributing to the company’s success
What to Expect (Job Responsibilities):
Manage customer onboarding, drive adoption, support retention efforts, and assist with renewals and account growth opportunities
Build strong, trust‑based relationships with customers to understand their needs and ensure satisfaction
Support account plans by identifying opportunities, addressing risks, and ensuring alignment with customer goals
Monitor customer health metrics and use CRM tools to inform decisions and track progress toward success goals
Partner with sales, product, and marketing teams to address customer needs and improve the overall experience
What is Required (Qualifications):
Strong communication and relationship‑building skills
Proven problem‑solving abilities and customer empathy
Experience managing a dedicated book of business or similar customer‑facing roles
Proficiency in using CRM tools to track customer interactions and progress
Ability to work full‑time from 8:00 am to 5:00 pm CST
How to Stand Out (Preferred Qualifications):
Previous experience in customer success or account management
Familiarity with the automotive technology industry
Strong analytical skills to monitor customer health metrics
Experience collaborating with cross‑functional teams, including sales and marketing
A track record of driving customer renewals and expansions
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Why consider this job opportunity:
Base salary of $70,000 with total compensation earning potential of up to $100,000
Fully remote work opportunity, providing flexibility in your work environment
Chance to build strong, trust‑based relationships with customers, enhancing customer satisfaction
Opportunity for career advancement and personal growth within a supportive team
Involvement in driving renewals and expansions, contributing to the company’s success
What to Expect (Job Responsibilities):
Manage customer onboarding, drive adoption, support retention efforts, and assist with renewals and account growth opportunities
Build strong, trust‑based relationships with customers to understand their needs and ensure satisfaction
Support account plans by identifying opportunities, addressing risks, and ensuring alignment with customer goals
Monitor customer health metrics and use CRM tools to inform decisions and track progress toward success goals
Partner with sales, product, and marketing teams to address customer needs and improve the overall experience
What is Required (Qualifications):
Strong communication and relationship‑building skills
Proven problem‑solving abilities and customer empathy
Experience managing a dedicated book of business or similar customer‑facing roles
Proficiency in using CRM tools to track customer interactions and progress
Ability to work full‑time from 8:00 am to 5:00 pm CST
How to Stand Out (Preferred Qualifications):
Previous experience in customer success or account management
Familiarity with the automotive technology industry
Strong analytical skills to monitor customer health metrics
Experience collaborating with cross‑functional teams, including sales and marketing
A track record of driving customer renewals and expansions
#J-18808-Ljbffr