Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the Team The Managed Operations team is building new products that allow merchants to offload payments operations and customer support to Stripe. We enable businesses to focus on their core products by providing products and services that deflect and automate the time‑consuming aspects of payments support and operations.
What You’ll Do As an early hire on the Managed Operations team, your role more closely resembles that of a founding engineer at a startup within Stripe. You’ll collaborate with peer teams and cross‑functional partners to shape our product vision, build robust systems from scratch, and work directly with our early adopters to onboard them onto our products and gather feedback.
Responsibilities
Drive projects from problem statement to implementation, taking ownership over everything from business impact to operational excellence
Build full‑stack solutions across multiple languages and technologies (Ruby, TypeScript, AWS, LLMs)
Develop APIs and services that integrate with Stripe’s existing product ecosystem
Partner with teams across Stripe to leverage existing products, systems, and infrastructure
Establish engineering best practices and technical direction for this new product line
Minimum Requirements
2‑10+ years of professional, hands‑on full‑stack development experience with the React framework and languages such as Ruby, JavaScript/TypeScript, or Java
Strong generalist comfortable navigating complex codebases, documentation, and teams to ship effective solutions across a broad product suite
Ability to think like a user and use reasoned judgement to unblock yourself and make rapid forward progress
Superb communication skills working with technical and non‑technical stakeholders
Customer‑centric approach to problem solving and product development
Preferred Qualifications
Experience at early‑stage startups or building new products from scratch
Background in customer support systems or operations automation
Track record of technical leadership on ambiguous, impactful projects
In‑Office Expectations Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in‑office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.
Pay and Benefits The annual US base salary range for this role is $187,500 - $281,300. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Software Development, Financial Services, and Technology, Information and Internet
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About the Team The Managed Operations team is building new products that allow merchants to offload payments operations and customer support to Stripe. We enable businesses to focus on their core products by providing products and services that deflect and automate the time‑consuming aspects of payments support and operations.
What You’ll Do As an early hire on the Managed Operations team, your role more closely resembles that of a founding engineer at a startup within Stripe. You’ll collaborate with peer teams and cross‑functional partners to shape our product vision, build robust systems from scratch, and work directly with our early adopters to onboard them onto our products and gather feedback.
Responsibilities
Drive projects from problem statement to implementation, taking ownership over everything from business impact to operational excellence
Build full‑stack solutions across multiple languages and technologies (Ruby, TypeScript, AWS, LLMs)
Develop APIs and services that integrate with Stripe’s existing product ecosystem
Partner with teams across Stripe to leverage existing products, systems, and infrastructure
Establish engineering best practices and technical direction for this new product line
Minimum Requirements
2‑10+ years of professional, hands‑on full‑stack development experience with the React framework and languages such as Ruby, JavaScript/TypeScript, or Java
Strong generalist comfortable navigating complex codebases, documentation, and teams to ship effective solutions across a broad product suite
Ability to think like a user and use reasoned judgement to unblock yourself and make rapid forward progress
Superb communication skills working with technical and non‑technical stakeholders
Customer‑centric approach to problem solving and product development
Preferred Qualifications
Experience at early‑stage startups or building new products from scratch
Background in customer support systems or operations automation
Track record of technical leadership on ambiguous, impactful projects
In‑Office Expectations Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in‑office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.
Pay and Benefits The annual US base salary range for this role is $187,500 - $281,300. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Software Development, Financial Services, and Technology, Information and Internet
#J-18808-Ljbffr