City of Worcester
ASSISTANT HEAD GOLF COURSE PROFESSIONAL
City of Worcester, Worcester, Massachusetts, us, 01608
ASSISTANT HEAD GOLF COURSE PROFESSIONAL
PARKS DEPARTMENT
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of
Assistant Head Golf Course Professional
for the Green Hill Golf Course within the Parks Department. Under the direction of the Director of Golf, the position will implement and coordinate golf instructional programming along with execution of daily, weekly, and special events held at Green Hill Golf Course by coordinating staff needs in conjunction with other departments. Additional duties will include retail operations associated with a successful pro-shop operation, such as but not limited to purchasing, inventory management, club fitting, pricing, and displaying of merchandise. Daily operation and management of tee sheet, cart rotation and general point of sale operations along with e-marketing, website updates and reports generation are integral to the daily duties of the position.
Bilingual and multilingual applicants are encouraged to apply.
ESSENTIAL TASKS:
Open and close the golf shop per weekly schedule
Operate tee sheet including bookings, monitoring and scheduling of events, and coordinating leagues and/or outings
Receive and price stocked items, conduct regular inventory audits
Promote and sell golf merchandise
Operate the Point of Sale (POS) system to manage transactions, including cash handling, opening and closing procedures, generating reports, processing deposits, recording sales, and managing tee time bookings Work tournament software to schedule, score and plan events, leagues and outings
Conduct lessons, clinics as needed
Assist Director of Golf in planning, organizing and executing leagues and member tournaments
Schedule and monitor driving range staff
Assist in development of fees and policies
Resolve complaints and disputes in a professional capacity
Manage physical inventory
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of club fitting, cart fleet management, retail operations and instructional experience
Knowledge of P.G.A. of America best case practice in an operational and instructional setting
Knowledge and understanding of golf rules and implementation of rulings on the golf course
Golf instruction skills for a variety of ability level including individual and group settings
Skills of coordinating scheduled events having appropriate allocation of course accessibility, maintenance needs and event requirements
Data collecting skills on a daily, weekly, monthly, and annually needed basis necessary for the operation of Green Hill golf course (including weather, rounds, payroll hours, tee sheet, etc.)
Ability to have a positive and professional demeanor and be a welcoming presence for all patrons
Ability to communicate and work with populations diverse in language, socio-economic status, race/ethnicity and/or cultural backgrounds
Ability to pass a Cori background check
Ability to maintain good standing classification for the duration of their employment and, if in PGM Program, must continue to make progress through the program throughout employment
Ability to work outside and be exposed to all weather conditions (daily exposure to the sun & heat, and varying weather conditions)
Ability to observe and demonstrate golf swings and techniques to a variety of players and skills.
Ability to communicate golf skills, laws and principals to a variety of players and skills
Ability to drive and operate a golf cart including basic maintenance, gassing, cleaning and securing for storage.
Ability to unpack and display golf merchandise.
Ability to stand, and walk upwards of a mile a day and lift 25 pounds to shoulder height
Ability to establish weekly shift schedules to meet pro-shop and instructional needs
Ability to monitor point of sale operations such as transactions, reports, and tee times
Ability to perform bank functions, such as deposits and reporting
Ability to develop and implement best case practices for the pro-shop
Regular onsite attendance is required
MINIMUM REQUIREMENTS:
Membership in good standing of Class A or B of the P.G.A. of America including those currently enrolled in a PGM program
Experience conducting golf instruction for a variety of ability levels including individual and group settings
Excellent communication skills
One (1) full season in patron service experience in a golf course setting or equivalent experience
Valid Driver's License
PREFERRED QUALIFICATIONS:
Certified in First Aid & CPR/AED
One (1) year of experience FORE Reservation Point of Sale System
One (1) year of experience working in a customer service setting in a retail environment
One (1) year of experience of Golf Genius Tournament Software or other Golf software
SALARY RANGE:
$21.03 - $25.25 hourly, full-time, with an excellent benefits package.
To apply, please visit : www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608.
OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 24, 2025, will receive preference . Preference is given to Worcester residents.
The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply . Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, .
The City of Worcester is seeking qualified applicants for the position of
Assistant Head Golf Course Professional
for the Green Hill Golf Course within the Parks Department. Under the direction of the Director of Golf, the position will implement and coordinate golf instructional programming along with execution of daily, weekly, and special events held at Green Hill Golf Course by coordinating staff needs in conjunction with other departments. Additional duties will include retail operations associated with a successful pro-shop operation, such as but not limited to purchasing, inventory management, club fitting, pricing, and displaying of merchandise. Daily operation and management of tee sheet, cart rotation and general point of sale operations along with e-marketing, website updates and reports generation are integral to the daily duties of the position.
Bilingual and multilingual applicants are encouraged to apply.
ESSENTIAL TASKS:
Open and close the golf shop per weekly schedule
Operate tee sheet including bookings, monitoring and scheduling of events, and coordinating leagues and/or outings
Receive and price stocked items, conduct regular inventory audits
Promote and sell golf merchandise
Operate the Point of Sale (POS) system to manage transactions, including cash handling, opening and closing procedures, generating reports, processing deposits, recording sales, and managing tee time bookings Work tournament software to schedule, score and plan events, leagues and outings
Conduct lessons, clinics as needed
Assist Director of Golf in planning, organizing and executing leagues and member tournaments
Schedule and monitor driving range staff
Assist in development of fees and policies
Resolve complaints and disputes in a professional capacity
Manage physical inventory
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of club fitting, cart fleet management, retail operations and instructional experience
Knowledge of P.G.A. of America best case practice in an operational and instructional setting
Knowledge and understanding of golf rules and implementation of rulings on the golf course
Golf instruction skills for a variety of ability level including individual and group settings
Skills of coordinating scheduled events having appropriate allocation of course accessibility, maintenance needs and event requirements
Data collecting skills on a daily, weekly, monthly, and annually needed basis necessary for the operation of Green Hill golf course (including weather, rounds, payroll hours, tee sheet, etc.)
Ability to have a positive and professional demeanor and be a welcoming presence for all patrons
Ability to communicate and work with populations diverse in language, socio-economic status, race/ethnicity and/or cultural backgrounds
Ability to pass a Cori background check
Ability to maintain good standing classification for the duration of their employment and, if in PGM Program, must continue to make progress through the program throughout employment
Ability to work outside and be exposed to all weather conditions (daily exposure to the sun & heat, and varying weather conditions)
Ability to observe and demonstrate golf swings and techniques to a variety of players and skills.
Ability to communicate golf skills, laws and principals to a variety of players and skills
Ability to drive and operate a golf cart including basic maintenance, gassing, cleaning and securing for storage.
Ability to unpack and display golf merchandise.
Ability to stand, and walk upwards of a mile a day and lift 25 pounds to shoulder height
Ability to establish weekly shift schedules to meet pro-shop and instructional needs
Ability to monitor point of sale operations such as transactions, reports, and tee times
Ability to perform bank functions, such as deposits and reporting
Ability to develop and implement best case practices for the pro-shop
Regular onsite attendance is required
MINIMUM REQUIREMENTS:
Membership in good standing of Class A or B of the P.G.A. of America including those currently enrolled in a PGM program
Experience conducting golf instruction for a variety of ability levels including individual and group settings
Excellent communication skills
One (1) full season in patron service experience in a golf course setting or equivalent experience
Valid Driver's License
PREFERRED QUALIFICATIONS:
Certified in First Aid & CPR/AED
One (1) year of experience FORE Reservation Point of Sale System
One (1) year of experience working in a customer service setting in a retail environment
One (1) year of experience of Golf Genius Tournament Software or other Golf software
SALARY RANGE:
$21.03 - $25.25 hourly, full-time, with an excellent benefits package.
To apply, please visit : www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608.
OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 24, 2025, will receive preference . Preference is given to Worcester residents.
The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply . Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, .